Mercedes-Benz Group AG

Senior Program Manager – Data, Business Analytics, and AI for Aftersales Business Transformation

Mercedes-Benz Group AG  •  Bengaluru, IN (Hybrid)  •  3 days ago
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Job Description

Tätigkeitsbereich:Forschung & Entwicklung incl. Design
Fachabteilung:Retail Ops, Business Analytics, CCC & Product Training
Gesellschaft:Mercedes-Benz Research and Development India Private Limited
Standort:Mercedes-Benz Research and Development India Private Limited, Bangalore
Startdatum:sofort
Veröffentlichungsdatum:26.05.2026
Stellennummer:MER00043GZ
Arbeitszeit:Vollzeit
Bewerben
Aufgaben

About MBRDI

Mercedes-Benz Research and Development India (MBRDI), headquartered in Bengaluru with a satellite office in Pune, is the largest R&D center for Mercedes-Benz Group AG outside of Germany. Our mission is to drive innovation and excellence in automotive engineering, digitalization, and sustainable mobility solutions, shaping the future of mobility.

We are seeking an experienced Senior Program Manager to lead aftersales business transformation initiatives focused on Data, Analytics, and AI. The ideal candidate will possess practical, hands-on expertise across the full Data, Analytics, and AI lifecycle—from data acquisition and management, to analytics and modeling, to AI deployment and monitoring. You will orchestrate cross-functional project teams, ensuring alignment and driving project success by leveraging your technical knowledge and leadership skills.

This role requires strong stakeholder management, as you will interface with numerous departments and external partners. You must be adept at prioritizing competing demands, establishing clear criteria for success, and communicating effectively with both technical and non-technical audiences. The right person will inspire collaboration, drive a culture of continuous improvement, and ensure that business objectives are achieved through innovative, data-driven solutions.

Key responsibilities include overseeing data-driven transformation projects, setting project milestones, managing risks, championing people development, and ensuring delivery within scope and budget. Skills in stakeholder engagement, prioritization, change management, and AI evangelism are essential.

A critical responsibility of this role is developing and mentoring team members, fostering their growth and building organizational capability in data and AI. You will serve as an advocate for AI adoption, inspiring and educating stakeholders across the department about the value and transformative potential of AI-driven solutions.

Qualifikationen
  • 15-20 years of relevant professional experience, including significant program management in large, matrixed organizations
  • Bachelor’s or Master’s degree in Computer Science, Data Science, Engineering, or a related field
  • Demonstrated hands-on experience across the Data, Analytics, and AI lifecycle
  • Proven track record of developing and mentoring teams
  • Strong stakeholder management and communication skills
  • Experience evangelizing and implementing AI technologies in business transformation contexts
  • Ability to prioritize effectively and deliver results in complex environments

Why Join Us?

· Be part of a purpose-driven organization that is shaping the future of mobility

· Work on cutting-edge technologies and global projects

· Thrive in a collaborative, diverse, and inclusive environment

· Access world-class infrastructure and continuous learning opportunities

Equal Opportunity Statement

At MBRDI, we are committed to diversity and inclusion. We welcome applications from all qualified individuals, regardless of gender, background, or ability.

Benefits

Mit­arbeiter­rabatte möglich

Gesund­heits­maß­nahmen

Mit­arbeiter­handy möglich

Essens­zulagen

Betrieb­liche Alters­ver­sorgung

Hybrides Arbeiten möglich

Mobilitäts­angebote

Mit­arbeiter Events

Coaching

Flexible Arbeits­zeit möglich

Kinder­betreuung

Park­platz

Kantine, Café

Gute An­bindung

Barriere­frei­heit

Betriebs­arzt
KontaktMercedes-Benz Research and Development India Private Limited
Plot No. 5-P, EPIP 1st Phase560066 BangaloreDetails zum Standort
MBRDI Recruitment E-Mail: mbrdi_recruitment@mercedes-benz.com
Bewerben
Mercedes-Benz Group AG

About Mercedes-Benz Group AG

Learn more about Mercedes-Benz, its products, innovations and our world!

Data privacy: mb4.me/provider

Imprint:

Mercedes-Benz AG

Mercedesstraße 120

D-70372 Stuttgart

Deutschland

Tel.: +49 7 11 17-0

E-Mail: dialog.mb@mercedes-benz.com

Vertreten durch den Vorstand:

Ola Källenius (Vorsitzender), Jörg Burzer, Renata Jungo Brüngger, Sabine Kohleisen, Harald Wilhelm, Markus Schäfer, Britta Seeger

Vorsitzender des Aufsichtsrats: Bernd Pischetsrieder

Handelsregister beim Amtsgericht Stuttgart, Nr. HRB 762873

Umsatzsteueridentifikationsnummer: DE321281763

Industry
Automotive & Mobility
Company Size
1,001-5,000 employees
Headquarters
Stuttgart, DE
Year Founded
Unknown
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