BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
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The Global Sales Operations & Effectiveness (SO&E) organization is leading the transformation of BD’s commercial capabilities, positioning the company to be one of the strongest commercial organizations in MedTech.
The Program Manager, Commercial Technology & Systemsis responsible fordriving the strategic planning, execution, and continuous optimization of programs across Commercial Technology platforms and Sales Intelligence systems, including data, analytics, AI, and enablement. This role connects enterprise strategy to execution by coordinating cross-functional teams,establishingstrong governance and decision discipline, and ensuring initiatives deliver measurable business outcomes and sustained adoption.
Operating at the intersection of strategy, delivery, data, technology, and change, this role also provides portfolio-level ownership of compute capacity, vendor management, and global commercial technology operations. The role works closely with Procurement, IT, and Finance to ensure scalability, cost discipline, and long-term value realization in a complex, global, matrixed environment.
Portfolio Integration
Act as the portfolio integrator, ensuring Commercial Technology, Sales Intelligence, and enablement initiatives function as a unified system rather than isolated solutions.
Support alignment of programobjectiveswith enterprise goals and commercial priorities, emphasizing integrated execution.
Enable cross-functional visibility and collaboration to drive cohesive delivery and sustained adoption.
Maintainintegrated roadmaps guiding initiatives from concept through delivery, execution, and value realization.
Identifycross-program dependencies, downstream impacts, and organizational readiness factors to ensure seamless execution.
Program Execution & Delivery Management
Drive execution across multiple concurrent initiatives spanning Commercial Technology platforms, systems, data, analytics, AI, and enablement.
Manage program plans, milestones, risks, and resources to ensure predictable, high-quality delivery.
Own end-to-end program delivery through close collaboration with internal teams, implementation partners, and vendors.
Establish andmaintainan operating cadence that drives accountability, transparency, and momentum across workstreams.
Commercial Technology Capacity & Vendor Governance
Own portfolio-level visibility into Commercial Technology and Systems compute capacity, including cloud, analytics, AI/ML, and application workloads.
Align compute demand,utilization, and capacity planning with roadmap priorities and business needs.
Own vendor coordination, licensing oversight, and commercial governance across SO&E initiatives.
Partner closely with Procurement and Finance on vendor strategy, contracting, renewals, usage forecasting, and budget controls.
Identifyopportunities for license optimization, consolidation, cost avoidance, and vendor risk mitigation.
Governance, Decision & Risk Management
Coordinate cross-functional teams across SO&E, IT, Finance, Legal, and Procurement.
Balance competing priorities and incentives to deliver results without direct authority.
Establish andmaintainprogram governance, including ownership, decision rights, escalation paths, and review forums.
Partner with the BD Excellence team to define, execute, and continuously improve a unified operating rhythm.
Surface trade-offs, risks, and constraints to drivetimely, well-informed decisions balancing speed, cost, risk, and value.
Identifyrisks early, quantify impact, and drive mitigation and resolution—not just status reporting.
Serve as the single point of orchestration for complex, cross-enterprise Commercial Technology decisions.
Data, Metrics & Outcome Optimization
Monitor and support success metrics—including adoption, productivity, cycle time, data quality, insights, and cost management—after they are defined, ensuring businessobjectivesare achieved.
Partner with BD Excellence Strategy Operations to align initiative delivery with the value realization framework.
Track progress using objective data and performance indicators; adjust plans and priorities based on insight and results.
Ensure initiatives deliver measurable and sustained business value through disciplined value realization practices.
Stakeholder Communication & Executive Storytelling
Serve as the integrator between business leaders and delivery teams across Commercial Technology and Sales Intelligence initiatives.
Translate complex initiatives into clear, outcome-focused narratives for executive audiences.
Influence executive decisions through fact-based insights, structured recommendations, and clear articulation of trade-offs.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:
Health and Well-being Benefits
Other Well-being Resources
Retirement and Financial Well-being
Life Balance Programs
Other Life Balance Programs
Leave Programs
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
USA NJ - Franklin Lakes
At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under " Our Commitment to You"
Our salary or hourly rate ranges reward associates fairly and competitively. We regularly review these ranges and factors, such as location, contribute to the range displayed.
Our pay is based on the role and the necessary skills and education to perform it successfully. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.
Salary Range Information
$165,500.00 - $273,200.00 USD Annual
BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics and the delivery of care. The company supports the heroes on the frontlines of health care by developing innovative technology, services and solutions that help advance both clinical therapy for patients and clinical process for health care providers. BD and its more than 70,000 employees have a passion and commitment to help enhance the safety and efficiency of clinicians' care delivery process, enable laboratory scientists to accurately detect disease and advance researchers' capabilities to develop the next generation of diagnostics and therapeutics. BD has a presence in virtually every country and partners with organizations around the world to address some of the most challenging global health issues. By working in close collaboration with customers, BD can help enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care. For more information on BD, please visit bd.com.
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