Job Description

JLL empowers you to shape a brighter way

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Project / Program Operations

This position is a key management role, leading the delivery of project and programme services initially in Greater China but taking on a pan APAC remit as the Account expands. The Client is a global multinational in the healthcare sector with whom JLL provides end to end services. The position reports to the APAC Account Director, but interfaces with the global PMO Lead based in the US and internal and Client stakeholders across China, APAC and across service lines. The successful candidate will be responsible for the governance, oversight and implementation of programmes of work.

Whilst this role is a Programme Management role for all projects in the region, there are a number of significant large scale manufacturing projects on which the Programme Manager is expected to have a hyper focus. It is expected that regular travel within China to Tianjin would be required.

The successful candidate will be responsible for:

· Implementation of an effective programme management structure, including project and programme governance and performance management and driving a culture of continuous improvement in process

· Oversight of, and point of escalation, for dedicated and variable project teams.

· Meeting or exceeding Account / Client KPI’s

Roles and Responsibilities

Working closely with, and reporting to the Global PMO / Programme Lead, the role involves:

· Establish and maintain relationships with key Client Stakeholders and functional leads within the Client organization within the region, manage internal project communications across the programme, including the interface between projects and the business.

· Act as the Client’s single point of contact in the region for strategy, implementation and escalation for capital works, blending Client’s specific requirements with Local Business needs.

· Support the development of a prioritised annual Capital plan with relevant Client stakeholders, including definition of project scope, scale and budget for incorporation into Client’s Capital Planning tools. Proactively manage, track and report status throughout the capital planning cycle

• Where required, prepare forecasts for project expenditures and assist in the definition of scope and schedule and its management to meet Client objectives.

• undefined

• Prepare consolidated reporting on projects within the programme, deliver regular update presentations to Global and Regional Client Stakeholders.

• undefined

• Spearhead Client’s process for business approval in the region, review before formal submission into Client’s systems.

• Spearhead Client’s process for business approval in the region, review before formal submission into Client’s systems.

• Spearhead Client’s process for business approval in the region, review before formal submission into Client’s systems.

• Spearhead Client’s process for business approval in the region, review before formal submission into Client’s systems.

• Guide and mentor Project Managers to deliver projects to specification, on time and in budget, with the required standards for construction and data quality and in line with the Client’s playbook, policies and guidelines, operational service level agreements and Key Performance Indicators for projects. Ensure that the Project Manager’s report accurately on the status of the project and project finances

• undefined

• Act as a point of escalation, liaising with JLL Country leads to resolve matters in relation to project stress

• Act as a point of escalation, liaising with JLL Country leads to resolve matters in relation to project stress

• Act as a point of escalation, liaising with JLL Country leads to resolve matters in relation to project stress

• Act as a point of escalation, liaising with JLL Country leads to resolve matters in relation to project stress

• Act as a point of escalation, liaising with JLL Country leads to resolve matters in relation to project stress

• Act as a point of escalation, liaising with JLL Country leads to resolve matters in relation to project stress

• Proactively work to resolve deficiencies in project delivery and escalate accordingly to the Global PMO Lead.

• undefined

• Review and manage existing performance management frameworks associated with vendors (consultants, contractors and suppliers

Location:

On-site –Shanghai, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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