Job Description

As a Senior Program Manager within Network Design, you will step into a critical 12-month opportunity at the heart of how Amazon AU configures and optimizes its fulfillment network. You will own a high-priority portfolio of programs that directly shape fulfillment logic across the network, how transportation flows through AU, and how we configure the systems and settings that underpin network performance at scale.

You will lead active, high-visibility workstreams including transportation system governance — a critical project within the Supply Chain Team — alongside broader network design initiatives spanning transportation time optimization, configuration centralization, and cross-functional delivery. Your decisions will have direct impact on delivery speed, cost, and customer experience across the AU network.

Leading cross-functional engagement across AU Fulfillment Center Operations, Transportation, Supply Chain Systems, and Tech teams, this role requires strong program management fundamentals, the ability to ramp quickly on complex technical domains, and the confidence to communicate clearly with senior stakeholders. You will be expected to maintain momentum across an active program portfolio from day one, while identifying opportunities to drive further improvement.

Locations: Melbourne, VIC, AUS | Sydney, NSW, AUS

Key job responsibilities
- Own governance and change management for transportation system configurations, including rate cards, offsets, and system settings that influence fulfillment-to-promise planning across the AU network
- Drive structured delivery across Network Design programs, including transportation time optimization and configuration centralization initiatives
- Lead cross-functional coordination across Operations, Transportation Planning, Supply Chain Systems, and Tech teams to ensure alignment and execution
- Maintain and communicate program status, risks, and decisions to senior leadership with clarity and confidence
- Identify and drive continuous improvement opportunities within the program portfolio
- Support knowledge transfer to ensure seamless continuity of critical network design programs

Basic Qualifications

- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership

Preferred Qualifications

- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.