Job Description

Primary Details

Time Type: Full timeWorker Type: EmployeeThe Senior Professional Business Systems Analyst performs a blended Business Analyst and Systems Analyst role by understanding business needs, analysing business processes and system behaviour, capturing requirements, and supporting solution implementation.
The incumbent works with business stakeholders and technology teams (including software engineering and infrastructure) to translate business needs into system requirements and to translate technical impacts back into business terms.
The role contributes in solution research, assesses solution options and trade‑offs in collaboration with technology teams, and supports UAT planning and execution.

Responsibilities:

• Business and systems analysis
• Contribute to solution research by analysing requirements impacts and defined solution options
• Collaborate with the software engineering team to develop applications in coordination with stakeholders and subject matter experts.
• Follow Software Development LIfecycle (SDLC) processes and support continuous improvement culture.
• Ensure compliance needs are met and customer impacts are assessed.
• Identify and assess risks within your subject matter area, lead risk-related dialogue as the SME for that domain, and support stakeholders in making informed, risk-based decisions.
• Resolve minor issues
• Escalate complex issues promptly and adhere to company methodologies.
• Support UAT planning and execution to ensure requirements are validated against delivered solutions
• Provide support during testing, handover, and post-implementation.
• Undertake other duties and tasks as directed by accountable delivery or leadership stakeholders

Work Experience:

Necessary Work Experience includes:

• Some relevant work experience.

Qualifications:

Necessary Qualifications include:

• Tertiary Degree or equivalent combination of education and work experience.

KNOWLEDGE AND SKILLS

•Proficient Presentation, interpersonal and communication skills

• Sound knowledge in Service Management tools (e.g., ServiceNow)

• Sound Knowledge in SDLC

•Proficient in Microsoft Office (Visio, Word, Excel, PowerPoint)

• Self-Driven – responds to challenging priorities with a sense of urgency and pace

• Basic experience with Jira or Azure DevOps is desirable.

Global Disclaimer:

The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

Skills:

Analytical Thinking, Communication, Critical Thinking, Financial Systems, Intentional collaboration, JavaScript, Managing performance, Process Improvements, Programming Languages, Python (Programming Language), Research Analysis, Risk Management, Software Development Life Cycle (SDLC) Methodologies, Software Engineering, Stakeholder Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.