Job Description

The incumbent works closely with the Sales Manager in managing the Medical channel.

General Responsibilities

Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of resources.

• Provide input to medical sales plans based on experience. Implement action plans to achieve sales targets for assigned businesses/territories.

• Track self/team progress against key performance indicators and sales plans. Prioritize and review daily sales activities performed.

• Call/visit existing and prospective customers to solicit orders, gain demonstrations and quotation opportunities.

• Conduct product demonstrations and emphasize saleable features/customer benefits.

• Prepare quotation/tender prices, delivery and commercial terms in accordance with company policies.

• Report on the activities and products of the competitors.

• Record sales data for reporting and tracking purposes. Maintain relevant customer data in appropriate customer relationship management databases.

• Execute continuous improvement activities to enhance sales processes, sales plans, customer satisfaction, etc. to improve sales targets.

• Maintain a customer complaints/issues log and follow up on customer issues.

• Respond to customer orders and queries. Inform current and prospective customers of promotions and new/upgraded products.

• Work with internal stakeholders to ensure timely delivery or installation of products/systems.

• Support internal stakeholders in relationship development with key customers.

Functional Skills and Knowledge

• Demonstrate basic knowledge and understanding of the industry/ market/ competitors/ customers/ products/ services and selling skills.
• Possess basic knowledge of regulatory requirements of products within assigned territories, including handling procedures, shelf life, warranties, etc
• Willing to travel outstation and cover more than 1 area.
• Strong communication and negotiation skills.
• Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Good command in English, both written and spoken

Education

Degree or professional qualification in a Science- or Medical-related discipline with minimum one year experience in similar role.