About Luxehouze
Luxehouze is a fast-growing omnichannel luxury marketplace operating across Indonesia and Singapore, serving high-value customers in watches, fashion, and beauty. We operate in an environment where trust, speed and excellence matter, and where outcomes matter more than activity.
We are looking for a Senior Product Researcher, who takes responsibility naturally, thinks in outcomes and wants to build, improve, and scale — not just “execute tasks.”
Responsibilities:
• Plan, design, and execute end-to-end qualitative and quantitative research, including interviews, usability testing, surveys, and diary studies
• Translate complex user behaviors into clear insights, opportunity areas, and product recommendations
• Collaborate closely with Product Managers and Designers to shape product discovery, validation, and prioritization
• Conduct research across multiple domains such as customer acquisition, conversion, trust, post-purchase experience, and internal tools
• Build and maintain user personas, journey maps, and insight repositories to support long-term product strategy
• Support experimentation by defining research hypotheses, success metrics, and evaluation frameworks
• Present research findings confidently to senior stakeholders, influencing roadmap and strategic decisions
• Ensure research practices are ethical, unbiased, and aligned with Luxehouze’s luxury brand positioning.
Qualifications:
• 4+ years of experience in Product Research, UX Research, or related fields, preferably in tech, marketplace, or e-commerce environments
• Strong experience conducting qualitative research (interviews, usability testing) with the ability to complement with quantitative methods
• Proven ability to translate research findings into practical, business-relevant insights
• Comfortable working in cross-functional teams with Product, Design, Engineering, and Business stakeholders
• Excellent communication and storytelling skills—able to influence without authority
• Experience working in fast-paced, ambiguous environments and managing multiple research streams
Bonus: Experience in luxury, fashion, watches, beauty, or high-consideration purchases / e-commerce / OTA (online travel agent)
Luxehouze's vision is to revolutionize the luxury retail industry. We aim to provide a platform that is safe, accessible and transparent for luxury goods enthusiasts, buyers, and sellers alike.
We ensure that all luxury goods being sold through our platform are 100% authentic through our rigorous verification and authentication processes that we have in place.
Our team has grown rapidly over the past year and we are now operational in Indonesia, Singapore and Hong Kong. We constantly innovate to provide the best experience for our users through technology.
