Maple’s purpose is to meet the world's healthcare needs. We’re Canada's leading on-demand healthcare platform, connecting patients with Canadian-licensed doctors, nurse practitioners and specialists. Today, we’re proud that over 8 million patients and 7,000 businesses and government partners have access to same-day, proactive and ongoing care. We enable people to take control of their health and push the boundaries of what’s possible every day.
Bold minds. Big impact. A career at Maple is about making an impact. We empower bold thinking, surround you with an inspiring team and are driven by a motivating purpose. Here, you’ll do work that changes lives—including your own.
We're looking for a Senior Product Partnerships Manager to join our Product team and own the partnerships that extend what Maple can offer — from specialty care providers to clinical and technology partners.
In this role, you'll manage our existing portfolio of active product partnerships and contracts, and build the pipeline of new partners that support our product and care roadmap. You'll work closely with Product, Clinical and Customer Support Operations (CCSO), and the Commercial Team to bring in the right partners, negotiate deals, and oversee their integration into Maple's product and operations — then stay the primary owner of that relationship going forward.
In your first 90 days, you'll build a deep working knowledge of Maple's existing partnership portfolio — the relationships, commercial terms, integrations and performance history behind every active partner — so you can manage and monitor them with confidence. You'll get up to speed on Maple's business and strategy so you can accurately represent us to external audiences, and you'll take over inbound partnership conversations as the first point of contact.
Over your first 12–18 months, you'll be proactively managing the full partnership lifecycle — renewals, expansions, wind-downs and everything in between. You'll have led the launch of new, high-impact partners that support Product, CCSO or BD priorities, driving contracting, integration, launch coordination and post-launch monitoring. You'll maintain a healthy, regularly assessed pipeline of partnership opportunities across priority verticals, and contracts across the portfolio will be well-managed with minimal senior leadership involvement.
About Maple
Maple is a virtual care platform that allows Canadians to see a doctor online within minutes — 24 hours a day, seven days a week. Patients can securely text, audio, or video chat with a Canadian-licensed doctor for diagnosis, treatment, and prescriptions. We also offer a wide variety of specialties such as dermatology, endocrinology, and mental health therapy, which can be booked in under 72 hours.
Incorporated in 2015, Maple has been operating in Canada since late 2016. We initially launched in Ontario and now offer services in every province and territory of Canada.
About our vision
Maple is defined by three words — simple, connected, and human.
It should be simple to access healthcare. That’s why we created a platform that’s easy to use for Canadians of all ages, abilities, and technology education levels.
Healthcare should be connected. We believe that in the future, the majority of wellness and medical care interactions will occur digitally. Our vision is to have Maple be the primary vehicle for healthcare providers to deliver patient care. Maple is on its way to becoming an open-source system to facilitate wellness and care encounters. Maple boasts a streamlined user experience, integrated digital health record keeping, and tools for continuity of care within Canada’s broader healthcare system.
The human aspect of medicine should never be forgotten. Our healthcare providers are passionate about what they do, and are dedicated to improving patients’ lives with each virtual care visit.
About our team
We’re a tightly-knit group of people who are committed to improving the lives of others. We have an ambitious vision, and we’re excited for our team to continue growing.
