Job Description

End Date

Monday 29 June 2026

Salary Range

£78,098 - £91,880

We support flexible working – click here for more information on flexible working options

Flexible Working Options

Job Share

JOB TITLE: Senior Product Owner

SALARY: £78,098 - £91,880

LOCATION(S): Manchester

HOURS: Full-time

WORKING PATTERN Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.

What you’ll be doing

We’re the newly formed Hive Lab, an integral part of the Colleague Channels Platform. Our mission is to innovate, enhance customer journeys and drive growth by leveraging cutting-edge Agentic AI solutions.

We’re passionate about being Manchester-based and putting the North on the map for LBG. Join us and be part of this exciting journey! We take pride in our strong culture, with a key focus on inclusivity, innovation, and continuous learning.

Our team is committed to the responsible use of AI and automation to deliver significant value to both customers and the business. During 2025 we delivered a Proof of Concept, using the latest Agentic tech, and started 2026 by landing an MVP with users. We have a bold roadmap for 2026 and beyond, aiming to build on this foundation and scale usage while always looking for opportunities to innovate and go further for our customers and colleagues.

This role presents an exciting opportunity to enhance customer value by becoming more data-driven, and utilising predictive, innovative technology. We're looking for a Senior Product Owner to join our new lab, you'll play a crucial role in product development, working alongside other Product Owners, Customer Journey Managers, Business experts and our dedicated Engineering team. Your core responsibility will be to identify and shape new opportunities with multiple stakeholders. You’ll also play a leading role in shaping emerging strategy and influencing the Operating Model of the future.

This role sits in the Senior Leadership Team for the Hive Lab so you’ll be accountable for leading and developing people as well as playing a key role in establishing ways of working and creating the right environment for the whole team to succeed together.

Why join us?

We’re on an exciting journey to transform our Group and the way we’re shaping finance for good. We’re focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.

What we’re looking for?

• 5 years experience in Product Management and Agile Methodology with proven experience of leading across multiple products
• A proven track record of working at a senior level to shape and influence wider business strategies and operating models
• Ability to create a clear product strategy using both internal and external insight and clear data points to identify and prove value delivery
• Consistent track record of delivery of scale solutions ensuring clear objectives and key results and set and value is measurable.
• Collaborative approach to working with internal teams, partners and third party suppliers.
• Excellent communication skills with evidence of influencing up to senior Executive level.

And any experience of these would be really useful

• Experience of delivering AI products or practical ability to demonstrate understanding of the technology and key delivery considerations.
• People management skills as leading and coaching other colleagues will be a core part of the role.

We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you:

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we’re committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. And, as a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role with a disability, long-term health or neurodivergent condition through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.

We also offer a wide-ranging benefits package, which includes:

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Ready to make an impact? Apply today.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.