Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
As the Senior Product Marketing Manager, Solution Strategy on the Solution & International Marketing team at Docusign, you will influence and help scale how we go-to-market (GTM) with a prioritized set of use cases across the company. Your expertise in GTM strategy will be pivotal as you define, operationalize, and optimize our use case-led cross-functional GTM approach globally.
You will act as a trusted advisor across Product, Sales, Marketing, and Partner teams to align our solution strategy and execution across every stage of the customer journey, fueling consistent storytelling, adoption, and revenue. You will build and scale the frameworks and operating model to bring solution blueprints to life across the company, ensuring a cohesive strategy, seamless execution, and strong governance as our solutions, markets, and customers evolve. This is an opportunity to make a significant impact in Docusign's growth trajectory and grow your career in the process.
This position is an individual contributor role reporting to the Senior Director, Solution & International Marketing.
Responsibility
Architect and maintain a comprehensive taxonomy and strategic roadmap of high-value platform use cases across segments, translating core product capabilities into industry and line of business-specific solutions that solve tangible customer pain points
Define how platform use cases "come to life" with a standardized bill of materials, including internal guides, pitch decks, demos, case studies, webpages, and more, and maintain a central location to ensure discoverability, quality, and consistency across teams
Partner cross-functionally with Sales Operations and Enablement to embed platform use cases into repeatable Sales Plays and integrated GTM activities, providing field and partner teams with the specific messaging, discovery questions, and value frameworks needed to close deals
Serve as the strategic bridge between Product, Marketing, Sales, and Customer Success, scaling the evaluation process and governance model for platform use cases from ideation to scaled adoption while aligning global teams to remove blockers and ensure seamless GTM execution
Establish a continuous feedback loop and measurement framework to track closed/won deal attribution and IAM platform adoption by use case, using those insights to refine positioning, optimize Sales Plays, and prioritize future development
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
Basic
8+ years of product marketing experience in the B2B SaaS space, including leading cross-functional GTM orchestration at scale
Experience using data to generate insights, align diverse stakeholder groups, and accelerate company growth
Preferred
MBA from top-tier program or equivalent work experience
Proven ability to develop and execute go-to-market strategies and innovative programs that fuel growth across a multi-product portfolio
Strong analytical and problem-solving skills, with clear examples of using data to generate customer insights and actionable recommendations
Experience creating sales enablement resources, driving field adoption, and establishing usage analytics and feedback loops for continuous optimization
Highly collaborative, proactive, and results-driven
Self-starter who can drive complex projects with minimal supervision
Exceptional communication skills
Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.
Based on applicable legislation, the below details pay ranges in the following locations:
California: $146,400.00 - $235,375.00 base salary
Illinois, Colorado, Massachusetts and Minnesota: $140,100.00 - $197,925.00 base salary
Washington, Maryland, New Jersey and New York (including NYC metro area): $140,100.00 - $206,775.00 base salary
This role is also eligible for the following:
Global benefits provide options for the following:
Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
Working here
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Accommodation
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
Applicant and Candidate Privacy Notice
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
EEO Know Your Rights poster
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign IAM, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
