Job Description

What can you expect as a FedEx team member?

• Career Mobility and Development When you join FedEx, you’re joining a team with possibilities that literally span the world—from opportunities for advancement and location transfer, to training and leadership programs.
• Total Compensation and Benefits Package We want to keep our employees for a long time, so we offer competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Equal Opportunities

Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity.

We do not tolerate discrimination or harassment based on race, color, ethnicity, national origin, religion, sex, age, genetic information, citizenship, disability, marital status, pregnancy, sexual orientation, gender identity, gender expression, veteran status or any other characteristic protected under national, state or local laws. We will reasonably accommodate team members and third parties with physical and mental disabilities.

" Please note that the Job will close at 12am on Posting Close date, so please submit your application prior to the Close Date"

INT FedEx Express Transportation and Supply Chain Services (India) Pvt. Ltd.

City:

Mumbai

48

Regular

4-May-2026

Posting Close Date:

21-May-2026

Job Family:

FXE-MEISA: Marketing Analyst

Key Responsibilities

1. Product Management

• Own and lead end-to-end digital product initiatives, ensuring delivery within scope, timelines, and quality benchmarks
• Identify and prioritize the right features for the right market at the right time
• Drive product roadmap planning, backlog prioritization, and execution
• Experience in SaaS and E‑Commerce application development is highly valued

2. Product Marketing

• Develop and execute Go-To-Market (GTM) and Go-To-Sales (GTS) strategies
• Support sales enablement through positioning, messaging, and value propositions
• Conduct customer research and feedback collection (both in-person and remote)

3. Product Strategy

• Define and drive product vision using structured frameworks such as:
  • Competitive Analysis
  • Gap Analysis
  • SWOT
  • MoSCoW Prioritization
  • Pricing, Discounting, Bundling Strategy
  • A/B Testing
• Align product initiatives with overall digital transformation goals

4. UI/UX Collaboration

• Advocate and champion user-centric design principles
• Work closely with UX/UI teams to ensure platforms are intuitive, scalable, and easy to use

5. Digital Experience & Visualization

• Drive the creation of self-service digital platforms
• Empower customers to independently resolve needs and improve experience efficiency

6. Cross-Functional Collaboration

• Collaborate with global teams across Middle East, India, and South Africa, including:
  • IT
  • UX/UI Designers
  • Operations
  • Local Marketing & Brand Teams

7. Data & Analytics

• Use data, insights, and analytics to:
  • Measure digital performance
  • Identify improvement opportunities
  • Continuously enhance customer journeys

8. Compliance & Governance

• Ensure digital solutions adhere to industry standards, regulatory, and compliance requirements

Core Competencies

• Strong experience in driving digital strategy development, with a proven ability to design and implement initiatives that enhance end‑to‑end customer experiences
• Expertise in product management and product marketing, including ownership of the full product lifecycle from ideation and market analysis to launch and optimization
• Deep knowledge of supply chain, logistics, e‑commerce, manufacturing, and shipping industries
• Hands-on experience with SaaS and iPaaS application lifecycles, including exposure to e‑commerce and enterprise digital platforms
• Ability to define product vision using strategic frameworks such as Competitive Analysis, Gap Analysis, SWOT, MoSCoW prioritization, Pricing Strategy, and A/B Testing
• Strong understanding of portal and platform design, with experience building customer-facing digital solutions aligned to business goals and user needs
• Solid knowledge of backend systems and technical architectures, with the ability to translate complex technical concepts into business and user-friendly solutions
• Data-driven mindset with strong proficiency in data analytics, performance measurement, visualization, and continuous experience optimization
• Experience in business analysis, including translating requirements into features, securing stakeholder approvals, tracking development progress, and reviewing deliverables
• Proven ability to collaborate effectively with cross-functional and geographically distributed teams, including IT, UX/UI, Operations, Sales, Finance, and Marketing
• Strong understanding of compliance and regulatory requirements, ensuring digital solutions meet industry and organizational standards
• Excellent stakeholder management, communication, and presentation skills, with the ability to create impactful PPTs and data-driven Excel visualizations
• High attention to detail, strong business acumen, and a forward-thinking mindset with awareness of industry trends and emerging technologies
• Self-driven, motivated, and confident professional with a hustler mentality who can drive initiatives independently and deliver results

Master: Business Administration/Management (Required)English (Required)Business: Business Development, Marketing: New product development, Project Management