We're looking for a Senior Product Manager to lead our Voice AI products. This is one of the fastest-growing line of business at Jobber and the clearest signal of where the company is headed next.
Jobber exists to serve small business owners—and our employer brand reflects that mission. Our customers are hard-working, hands-on entrepreneurs in industries like landscaping, HVAC, plumbing, and cleaning. They value reliability, speed, professionalism, and tools that help them work smarter and build stable lives for themselves and their families. Most are in the field, juggling priorities and relying on Jobber to keep their businesses moving. We care deeply about the real impact our product has on their day-to-day operations, their teams, and their communities.
Our culture of transparency, inclusivity, collaboration, and innovation has been recognized by Great Place to Work, Canada's Most Admired Corporate Cultures, and more. Jobber has also been named on the Globe and Mail's Canada's Top Growing Companies list, and Deloitte Canada's Technology Fast 50™, Enterprise Fast 15, and Technology Fast 500™ lists. With an Executive team that has over thirty years of industry experience of leading the way, we've come a long way from our first customer in 2011—but we've just scratched the surface of what we want to accomplish for our customers.
You’ll work across our rapidly-growing Communications products at Jobber. Receptionist, our headline Voice AI product, is the fastest-growing product at Jobber will be your primary focus. It’s the clearest expression of where we think this company goes next. In under two years it went from nothing to a multi-million dollar run-rate business, and today it answers thousands of calls a week for plumbers, cleaners, electricians, and landscapers who would otherwise have missed them. For a small home service business, a missed call isn't a missed notification. It’s missed revenue or a customer left in a lurch.
You’ll lead the product strategy and execution for Jobber’s Voice products: products designed to help small service businesses to stay on top of their phone calls and keep their business moving even when they’re in a crawlspace or on a ladder.
We are looking for a product manager to take Receptionist from early, high-conviction customers to the majority of small businesses who could benefit from it. Ultimately, you're building a business, not a feature. Jobber’s Voice product answers the phone and takes a message. Then it books the job, follows up on the quote, calls the customer back, and takes action inside Jobber on the service provider's behalf. Every new capability we ship is a new reason customers depend on us. You'll own the roadmap that takes us from receptionist to something much closer to an office manager.
We believe great collaboration is intentional, and sometimes that means coming together in person to build, brainstorm, and connect. To support this, the role is open to candidates based in one of our hub cities: Edmonton, Toronto, Vancouver, or Kitchener-Waterloo.
At Jobber, we believe that compensation should be transparent, fair, and reflective of your experience and growth. This role has a minimum annual salary of $145,900, a midpoint of $171,600, and a maximum salary of $197,400, designed to show the progression from learning the ropes to truly excelling.
We design our compensation to reflect each new hire's skills, experience, and against the complexity of the role, ensuring a fair and competitive salary. Our range is intentionally broad to support growth and long-term impact, with fully established hires typically starting around the midpoint. The higher end of the range is reserved for those who have demonstrated deep expertise and lasting contributions, while offers below the midpoint reflect strong potential with room to develop. This approach ensures that compensation aligns with both an individual's current capabilities and their opportunity for future growth.
Base salary is just one part of a total compensation package that will include equity rewards, annual stipends for health and wellness, retirement savings matching, and an extended health package with fully paid premiums for body and mind. Your professional growth matters to us, too! You'll have access to a dedicated talent development program that includes career coaching and opportunities for career development.
We believe in transparency and open conversations about compensation. If you have any questions about our approach, we're happy to discuss them throughout the hiring process!
We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful team. We welcome people of diverse backgrounds, experiences, and perspectives. We are an equal opportunity employer, and we are committed to working with applicants requesting accommodation at any stage of the hiring process.
Job by job, we’re transforming the way service is delivered. Your lawn care provider, home cleaning service, plumber or painter could use Jobber to better connect with their customers, save time in the office, invoice faster, and get paid! We’re bringing tens of thousands of people together with technology to deliver billions of dollars a year in services to happy customers. Jobber exists to help make these small businesses successful, and when they’re successful we all win!
Jobber is an award-winning software for small home service businesses.
Unlike spreadsheets or pen and paper, Jobber keeps track of everything in one place and automates day-to-day operations, so small businesses can run smoothly and provide five-star service at scale.
Jobber is used by 300,000 home service pros to serve over 27 million properties in more than 60 countries. The company continually ranks as one of Canada's fastest-growing and most innovative companies by Canadian Business and Macleans, The Globe and Mail, Fast Company, and Deloitte
