Job Description

If you’re someone who pushes beyond requirements and wants to influence what actually gets built, this is the role where you’ll have real ownership and impact. This is not a passive functional role—it’s a seat at the table in driving product outcomes.
At Netsmart, we’re hiring a Senior Functional Specialist who will help drive product outcomes, not just support them.
This role sits within our product organization and is expected to take ownership from day one. You’ll partner with solution strategists, clients, and engineering to identify real problems, define solutions, and ensure what we build delivers value in practice.
In your first few months, success looks like:

Stepping into ambiguity and driving clarity without waiting for direction
Contributing to requirements and user stories while raising the bar on quality
Challenging assumptions and surfacing gaps others may miss
Partnering closely with engineering to keep work moving and focused

This isn’t a passive role. We’re looking for someone who leans in, asks better questions, and takes responsibility for outcomes, not just tasks.
If you want to influence product direction, own your work, and be held to a high standard, this is where you can make an impact.

Responsibilities

• Work independently with solution strategists and clients to understand, document, analyze and communicate complex solution requirements to key stakeholders.

• Use and enhance internal tools, processes and standards to estimate high level solution and requirement costs.

• Lead collaboration and engagement with engineering and visual designers during development process.

• Proactively communicate solution and functional status to stakeholders, including sales, consulting and clients.

• Independently verify the solution meets functional requirements and approve the solution for release.

Qualifications

Required

• Bachelor's degree in health care administration, business administration, information systems or project management or related field.

• At least 4 years of testing, development or solution-related work experience

• At least 2 years of Agile development work experience

• At least 1 year of software development experience contributing to or reviewing user stories and acceptance criteria

• At least 1 year of health care information technology (HCIT) solution strategy or consulting work experience

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

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All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

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