Job Description

About the Role:Fetch is seeking a Senior Product Manager - Rewards Experience to own and evolve our end-to-end redemption ecosystem, including gift cards, sweepstakes, new providers, personalization, and emerging redemption formats.This role will focus on elevating the core Fetch moment of turning points into real experiences and economic value for users, while maintaining economics, trust, and safety that support business growth. You will partner closely with GTM, Finance, Data, Engineering, and Design to build durable, structural levers while delivering user joy and delight. This is a highly cross-functional role requiring strong product judgment, quantitative fluency, and the ability to balance economics and user experience.
You’ll be joining Fetch at a pivotal moment, as new technologies and tooling transform how we build, integrate, and scale our products.
This is a full-time role that can be held from one of our US offices or remotely in the United States.
Role Responsibilities:

• Own the product vision, strategy, and execution for the Rewards experience across gift cards, sweepstakes, and new redemption formats.
• Translate company goals for the points and rewards ecosystem into clear product initiatives, experimentation plans, and measurable impact.
• Collaborate with the area GM on new product and partnership opportunities that enhance both the consumer experience and commercial dynamics for Rewards
• Partner across Product, Engineering, Brand, Finance, Support, Fraud and Legal to ensure Rewards initiatives align to our broader retention and platform goals.
• Drive gift card mix optimization, denomination strategy, and provider integrations to improve structural margins.
• Improve UX and trust around open-loop redemptions (e.g., Visa), wallet integrations, and activation flows.
• Unlock new monetizable inventory on the Rewards page in partnership with GTM and Sales.
• Balance competing priorities across margin optimization, retention, user satisfaction, and commercial expansion.
• Communicate progress, risks, and tradeoffs clearly to executive stakeholders.

Minimum Requirements:

• 3+ years of Product Management experience in high-scale consumer platforms, marketplaces, fintech, loyalty, or payments.
• Strong quantitative fluency; comfortable modeling margin, elasticity, and behavioral tradeoffs.
• Strong intuition around designing fun and delightful consumer experiences
• Strong product judgment, balancing economics, user trust, and long-term retention.
• Experience launching personalization, targeting, or experimentation systems.
• Proven ability to drive alignment across Product, Engineering, Finance, and GTM.
• A self-starter who thrives in ambiguity and can define problem spaces with company-level impact.
• Excellent written and verbal communication skills for engaging with internal teams, external partners, and executive stakeholders.
• Bachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent experience.

Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $150,427-$203,519. Discover our benefits and how our employees live rewarded at https://fetch.com/careers