Job Description
Senior Product Manager, Personal Health Ecosystem - Contract
Department: Marketing
Employment Type: Contract
Location: Remote
Compensation: $95.00 - $100.00 / hour
At Thorne, we work to deliver high-quality, science-backed solutions to empower individuals to take a proactive approach to their well-being. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. At Thorne, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions at every age and life stage.
This contract role is for 3.5 months with potential to extend pending business needs.
The Contract Senior Product Manager will report to the Vice President of Digital and support the execution, coordination, and delivery of Thorne’s Personal Health Ecosystem initiatives during maternity leave coverage. This role will focus primarily on the management and advancement of key digital product initiatives, including AI-powered consumer experiences, personalized digital health experiences, and launch readiness and post-launch support for newly released products and features.
This role will involve supporting roadmap planning, prioritization of functionality, product and design reviews, A/B test optimizations, and more, all with a customer-first mentality while tracking measurable impact to our business and keeping a highly cross-functional team of stakeholders in alignment. This role requires the ability to manage cross-functional projects and stakeholder relationships, track progress and make decisions with a data-informed approach, anticipate future needs, and ensure initiatives are delivered on time in support of business goals. The ideal candidate possesses high EQ, bias for action, comfort navigating ambiguity, flexibility when presented with new information, the ability to communicate complex concepts both simply and concisely, and has a “no job is too small” disposition. Lastly, a candidate with a genuine passion for health and wellness, along with a strong desire to make a positive impact on people's lives, will be highly valued.
RESPONSIBILITIES
Product Development and Execution
- Support execution and delivery of key Personal Health Ecosystem product initiatives, including AI-powered consumer experiences and personalized digital health experiences
- Partner with Product, Engineering, Design, Science, Data, Marketing, Legal, Medical Affairs, Customer Experience, and Executive stakeholders to ensure alignment and timely delivery
- Drive day-to-day product management activities including backlog prioritization, user story refinement, sprint support, and acceptance criteria validation
- Lead product and design review discussions, helping facilitate prioritization, user experience decisions, and execution planning
- Coordinate launch readiness activities, including documentation, stakeholder approvals, testing coordination, operational readiness, and customer support alignment
- Support QA and User Acceptance Testing (UAT) efforts to ensure high-quality feature implementation and launch execution
- Ensure product requirements, implementation details, decisions, and dependencies are clearly documented and communicated
Product Launch Readiness and Support
- Provide product management and coordination support for upcoming launches and platform enhancements during the contract period
- Manage cross-functional launch timelines, dependencies, and stakeholder communication
- Coordinate with internal teams and external vendors to support launch readiness and execution
- Track launch risks, blockers, and operational needs while proactively driving resolution
- Support post-launch monitoring, issue triage, and optimization activities as needed
Cross-Functional Leadership and Operational Efficiency
- Lead cross-functional teams across the Engineering, Science, Medical, Marketing, Data, R&D, and Legal departments, as well as third-party vendors, and manage stakeholder relationships with these groups, including Executives, with a focus on clear, concise, and impactful communication
- Work autonomously, managing competing priorities and guiding teams through ambiguity, maintaining a methodical, results-oriented approach
- Identify operational gaps, process inefficiencies, and execution risks, recommending solutions to improve team effectiveness and delivery timelines
- Help maintain organizational continuity during maternity leave coverage through effective knowledge management and project oversight
Data-Informed Problem Solving and Decision-Making
- Collaborate with Engineering and Data teams to ensure products are launched with proper data tracking, reporting, and A/B testing that provide actionable learnings and insights and enable measurement of impact to Thorne’s business
- Regularly track and communicate product performance, identifying opportunities for optimization and improvements in both operational efficiency and product quality
- Report on progress, risks, and successes, ensuring alignment across all stakeholders and maintaining transparency at all stages
WHAT YOU NEED
Required Experience & Skills
- Proven experience (5-7 years) in D2C tech product management in highly cross-functional teams
- Exceptional communication skills, with the ability to break down complex ideas and challenges into actionable steps
- Demonstrated ability to lead, manage, and prioritize competing initiatives
- Experience working with third-party vendors, managing external relationships, and integrating their products/services
- Strong problem-solving skills and a proactive, hands-on approach to addressing challenges
- Ability to discern when to lead and when to follow, while maintaining a strong point of view but demonstrating flexibility when presented with new information
Preferred Skills
- Background in generative AI, e-commerce, and/or health and wellness technology
- Experience working in regulated environments requiring diverse array of compliance measures
- Experience working in early-stage startup environments and/or leading 0→1 product initiatives from concept through launch preferred
