The Senior Product Manager, MyHumana is responsible for driving the vision, strategy, and execution of Humana's flagship authenticated digital member experience. This role leads the prioritization and delivery of product capabilities that help members easily access, understand, and use their healthcare benefits while advancing Humana's business objectives. Working closely with engineering, design, analytics, and business stakeholders, the Senior Product Manager translates member and business needs into actionable product enhancements, manages the product backlog, and ensures successful delivery through Agile development processes. The role leverages member insights, market trends, and performance data to continuously improve the experience, optimize engagement, and deliver measurable value, while maintaining compliance with security, privacy, and regulatory requirements. As a key advocate for the member, the Senior Product Manager ensures MyHumana provides intuitive, secure, and impactful digital experiences that strengthen member satisfaction, engagement, and health outcomes.
Humana is seeking a Senior Product Manager to lead the development and optimization of the MyHumana, our flagship digital experience for members. The successful candidate will champion the product vision, translate business needs into actionable features, and maximize value delivery for our members in alignment with Humana’s mission. This role collaborates closely with cross-functional Agile teams and stakeholders to deliver secure, user-friendly, and high-impact mobile solutions.
Key Role Functions
Define, prioritize, and maintain the product backlog for the MyHumana, ensuring alignment with business objectives and member needs
Collaborate with cross-functional teams, including engineering, design, and business stakeholders, to deliver valuable increments in each Program Increment (PI) and Sprint
Gather and analyze feedback from members, stakeholders, and market research to inform backlog prioritization and continuous product improvement
Serve as the voice of the customer within the Agile team, clarifying requirements and acceptance criteria
Participate actively in SAFe Agile ceremonies, including PI Planning, Sprint Planning, Review, and Retrospectives
Ensure product compliance with security and privacy referencing Humana’s application security requirements
Leverage analytics to monitor product performance and identify opportunities for optimization
Required Qualifications
Bachelor’s degree or 4 years equivalent experience in related field
3+ years of experience in product ownership, product management, Program management or a related field
Demonstrated experience working on cross-functional Agile teams
Experience working with legal and compliance teams
Strong communication, organizational, and stakeholder management skills
Ability to translate business strategy into actionable user stories and backlog items
Preferred Qualifications
Familiarity with Product analytics and measurement tools
Understanding of customer experience, digital engagement or customer journey concepts
The ideal candidate is passionate about improving member experiences, naturally curious about member needs, comfortable working with data, and able to partner effectively across business and technology teams. They demonstrate strong execution skills, customer empathy, and a willingness to learn while contributing to the success of Humana's digital products.
Additional Information
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$104,000 - $143,000 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 07-20-2026
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana will never ask, nor require a candidate to provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact yourcareer@humana.com to validate the request
At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
