Job Description

Job Title

Senior Product Manager

Job Code

Grade

I3

Group

Business Products

Division

Business Products

Department

Fintech and B2B Horizontal

Unit

-

ROLE PURPOSE

The aim is to state the overall significance of the job from the organization’s perspective.

The role is responsible for managing the end-to-end lifecycle of digital business products within fintech solutions, including defining product strategy, managing key client relationships, and ensuring delivery of high-value payment and banking services that align with market needs and business objectives.

KEY ACCOUNTABILITIES & ACTIVITIES

This section describes the principal outputs required from the job.

Key Accountabilities

Key Activities

1. Product Strategy & Lifecycle Management

• Define and execute product strategy from ideation to launch.
• Manage product lifecycle and ensure alignment with business goals.
• Drive product roadmap and prioritization.

2. Key Client Management

• Manage strategic clients such as Absher, TAMM, and Board of Grievances.
• Ensure alignment with client expectations and business requirements.
• Maintain strong stakeholder relationships

3. Financial Products Development

• Manage development of core financial services such as digital payment systems within Dhamen.
• Ensure scalability and reliability of financial services.
• Align product capabilities with fintech standards.

4. Open Banking Services

• Oversee open banking services such as IBAN verification.
• Ensure compliance with financial regulations and standards.
• Enhance integration with banking partners.

5. Product Launch & Roadmap Execution

• Define and monitor product launch plans for Dhamen Escrow.
• Ensure timely delivery of releases and feature enhancements.
• Track progress against roadmap milestones.

6. Product Ownership (Dhamen & OTI)

• Manage Dhamen Escrow as a core product.
• Oversee OTI product developed with internal teams.
• Ensure product performance and continuous improvement.

7. Partnerships & Ecosystem Management

• Manage agreements with key partners such as banks and payment providers.
• Ensure effective collaboration and service integration.
• Monitor partner performance and commitments.

8. New Partnerships Development

• Identify and establish new partnerships (e.g., Staq, Tradeshift).
• Support business growth through ecosystem expansion.
• Evaluate partnership opportunities and benefits.

9. Policies, Processes & Procedures

• Follow all relevant departmental policies, processes, standard operating procedures, and instructions so that work is carried out in a controlled and consistent manner.
• Comply with all relevant safety, quality, and environmental management policies, procedures, and controls to ensure a healthy and safe work environment.

10. Information Security

• Comply with all relevant information security practices and standards to ensure data integrity and confidentiality.

JOB SPECIFICATIONS

Academic and professional qualifications

• Bachelor’s degree in Business Administration, Information Systems, Computer Science, or related field.
• Certifications in Product Management or Fintech are a plus.

Years and Nature of Experience

• 4–6 years of experience in product management, fintech solutions, or digital products.
• Strong experience in product lifecycle management, stakeholder management, digital payments, and partnerships within fintech ecosystems.

VERSION TRACKING

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