Job Description

We are the Connected Fleet & Assets (CFA) team within TELUS Business Solutions, accountable for accelerating the growth of our core capabilities and creating new solutions for our portfolio.

We are looking for a highly motivated and results-driven individual to join the CFA team as a Senior Product Manager. This is an exciting role where you will strategize, orchestrate, and execute on initiatives to improve the portfolio profitability, value chain experience while introducing innovative solutions to support our customers with their transformation journey. We are looking for someone who enjoys relationship building with stakeholders, has a bias for action, believes that leading through change and ambiguity is motivating and has a firm sense of accountability with a growth mindset.

Who are you? You’re a doer not a talker and you enjoy the leading edge and shaking things up. You are team-oriented, energetic and a results-driven thought leader, your own CEO. You will build & own cross functional relationship with sales, sales support, value chain, marketing, product, and 3rd party partners to develop the strategy and execute Go-to-Market.

In return, we offer a fast-paced and entrepreneurial environment that is a great place to learn and grow. We have a culture of collaboration, recognition, and high performance. Simply put, if you're bright, ambitious and looking for a challenge, this is the place for you.

All you have to do is bring your passion, great attitude, and grit. Are you ready for the challenge?

What You’ll Do

Reporting to the Manager of the CFA product team, the Senior Product Manager will be the CEO of your products with P&L ownership. You will define ways to grow strategically and efficiently:

• Vendor Strategy & Relationship Management: Lead as the primary point of contact for our strategic Fleet, Video telematics & Asset Management vendors. You’ll manage the product roadmap alignment, ensuring their innovation pipeline meets the specific needs of the Canadian market and TELUS customers
• Product Launch: Own the end-to-end product lifecycle for new product releases. This includes selecting products, setting pricing strategies, and ensuring technical integration with our value chain& support systems
• GTM & Enablement: Work closely with Marketing primes and Sales to translate complex technical specs into compelling value propositions. You’ll be the subject matter expert (SME) who enables our sales force to win in the Public Sector, Enterprise, Mid-Market and SMB segments
• P&L Management: Own the health of the product line. You’ll track Financial KPIs, manage churn through base management & upsell including identifying new growth opportunities
• Business Advocacy: Use your business acumen to build business cases for new investments, demonstrating clear ROI to executive leadership
• Cross-Functional Leadership: Work closely with Sales, Marketing, Operations, and Legal to ensure the sales force is enabled and the customer onboarding experience is frictionless
• Market Intelligence: Stay ahead of industry trends (ELD mandates, EV transition, AI dashcams) to ensure our portfolio remains competitive and anticipate customer needs as part of their journey with TELUS

Qualifications

What You Bring

You are likely in a similar Fleet or IoT product role today, with may of the following abilities and experience points:

• Experience: You have seven or more years in Product Management, preferably within telecom, IoT or SaaS. Specific product work in Telematics or Fleet Management is a significant asset
• Vendor Management Mastery: You are known for managing complex, high-value partnerships where you exercise influence on roadmaps
• Business Acumen: You understand the "why" behind the "what." You can navigate a P&L, set competitive pricing and build a robust business case
• Product Lifecycle Management: You are familiar with Agile and Waterfall product development cycles and can demonstrate successful launches and scaling of products
• Communication: Your communication and presentation skills are renowned, including the ability to articulate complex ideas to diverse audiences
• Technical: You possess a deep understanding of IoT solutions, cellular connectivity (LTE-M, 5G) and how it intersects with hardware/software product offerings
• You have a Bachelor's degree in Business, Commerce, Computer Science, Engineering or a related field

Great-to-haves:

We are especially motivated to connect with individuals with one or more of the following:

• Experience with new technology development
• PMP Certification
• Agile Product Management Certification
• Master of Business Administration (MBA) or equivalent strategy and finance experience