Job Description

About Intelligence

Intelligence is a flagship product within Telesign’s Protect
portfolio. It uses AI, data science, and real-time risk signals to help
businesses detect and prevent fraud, protect their end users, reduce
unnecessary friction for legitimate users, and improve the overall customer
experience.

As fraud threats continue to evolve globally, and as AI
capabilities reshape both fraud tactics and fraud prevention, Intelligence
plays a strategic role in Telesign’s growth. The product helps businesses make
smarter, faster, and more accurate trust decisions across the customer journey
— from onboarding and account creation to login, transactions, and ongoing user
protection.We are looking for a Senior Product Manager to lead and grow
Telesign’s Intelligence product. This is a full-stack product management role
requiring both strong technical understanding and strong business, market, and
go-to-market orientation.

The Senior Product Manager will work closely with
Engineering, Data Science, Data Strategy, Sales, Customer Success, Marketing,
GTM, Legal & Privacy, Program Management, and Leadership teams to define
the product vision, shape the roadmap, support commercial growth, and drive
execution.

This person will translate customer needs, fraud trends,
market opportunities, competitive insights, and data-driven learnings into
product strategy and measurable outcomes. The role requires someone who can
operate across technical product development, customer discovery, market
research, experimentation, sales enablement, commercial planning, and GTM
execution.

The Senior Product Manager will be responsible for driving
the continued development and differentiation of Intelligence as a strategic
product within Telesign’s Digital Identity portfolio, helping strengthen
Telesign’s global fraud protection solutions and support revenue growth.

Responsibilities

Product Strategy and Vision: Contribute to the product vision and strategy for Intelligence within Telesign’s Digital Identity and Protect portfolio. Translate business priorities, customer needs, fraud trends, and competitive dynamics into a focused product direction.
Market and Competitive Research: Continuously research fraud trends, customer needs, competitor offerings, market dynamics, and emerging AI-enabled fraud patterns. Use these insights to identify opportunities, shape product priorities, and inform investment decisions.
Commercial and GTM Strategy: Work closely with Sales, Customer Success, Marketing, GTM, and regional teams to define product positioning, packaging, pricing inputs, commercial models, and customer-facing narratives. Support sales enablement and help translate product capabilities into clear business value.
Roadmap Planning and Execution: Own and manage the Intelligence product roadmap, prioritizing capabilities and enhancements based on strategic goals, customer feedback, revenue opportunities, technical feasibility, market research, and product performance.
Experimentation and Hypothesis Testing: Partner with Engineering, Data Science, and other cross-functional teams to design pilots, experiments, and proof-of-concept initiatives. Use experimentation to validate customer needs, test product hypotheses, generate learnings, and guide future product development and investment focus.
Product Development Oversight: Maintain the product backlog and act as Product Owner for Intelligence engineering teams. Define clear requirements, prioritize work, support agile delivery, and ensure product increments are aligned with customer needs, business objectives, and the roadmap.
Cross-Functional Collaboration: Collaborate with Engineering, Data Science, Data Strategy, Program Management, Legal & Privacy, Sales, Customer Success, Marketing, GTM, and Leadership teams to drive Intelligence development from concept to launch.
Stakeholder Management: Communicate product updates, roadmap priorities, milestones, risks, insights, and business impact to internal stakeholders, including senior leadership. Build alignment and support for product initiatives across technical, commercial, and strategic teams.
Performance Monitoring and Optimization: Define and monitor key product success metrics. Analyze usage data, customer feedback, feature performance, commercial performance, and market feedback to identify optimization opportunities and drive continuous product improvement.

Requirements

Bachelor’s or master’s degree in Computer Science, Telecommunications, Mathematics, or a related field
5+ years of experience in a Product Management or Product Owner role
Strong technical background with proven ability to quickly learn new technologies
Strong experience creating and owning commercial models and GTM strategy
Familiarity with RESTful API design and integration
Strong analytical, critical thinking, and problem-solving skills
Self-organized, proactive, and able to multitask
Demonstrated ability to deliver high-quality products

Nice to Have

Experience working with cloud services, such as AWS or Azure
Experience using common issue and task tracking tools, such as JIRA
Experience using Scrum or other agile methodologies
Experience with fraud prevention, digital identity, risk scoring, trust and safety, or cybersecurity products
Experience with AI/ML, data science-driven products, predictive models, or decisioning systems
Experience with B2B SaaS, API-based products, or enterprise platforms
Experience working with Sales, Marketing, Customer Success, or regional GTM teams in a commercial product environment
Experience in telecom, fintech, banking, e-commerce, marketplaces, or other fraud-sensitive industries

We are offering

Good compensation - Competitive € salary plus benefits package.
Development opportunities.
Challenging but also a friendly working environment.
And much, much more...

About Proximus Global

Proximus Global, combining the strengths of Telesign, BICS, and Route Mobile,
is transforming the future of communications and digital identity. Together,
our solutions fuel innovation across the world’s largest companies and emerging
brands. Our unrivalled global reach empowers businesses to create engaging
experiences with built-in fraud protection across the entire customer
lifecycle.

Our comprehensive suite of solutions – from our super
network for voice, messaging, and data, to 5G and IoT; and from verification
and intelligence to CPaaS for personalised omnichannel engagement – enables
businesses and communities to thrive. Reaching over 5 billion subscribers,
securing more than 180 billion transactions annually, and connecting 1,000+
destinations, we honour our commitment to connect, protect and engage everyone,
everywhere.

About Proximus Group

Proximus Group is a provider of future-proof connectivity, IT and digital services, headquartered in Brussels. The Group is actively engaged in building a connected world that people trust, so society blooms.

The Domestic segment is focused on providing state-of-the art telecommunications and IT services in the Benelux. In Belgium, core products and services are offered under the Proximus, Mobile Vikings and Scarlet brands for the residential market and Proximus NXT for the Enterprise market. The Group is also active in the Netherlands and in Luxembourg (Tango and Proximus NXT).

Proximus Global overarches the international activities of the Group, gathering the strengths of BICS, Telesign and Route Mobile. Encompassing the entire value chain from P2P Voice & Messaging and Mobility services to CPaaS and Digital Identity, Proximus Global is in a unique position to become a global digital communications leader.

The Group has the ambition to build the #1 gigabit network for Belgium and plays a central role in creating inspiring digital ecosystems, while fostering an engaging culture and empowering ways of working. Building upon these strengths, Proximus aims to contribute to an inclusive and sustainable digital society, delight customers with an unrivalled experience and achieve profitable growth both locally and internationally to deliver long-term value for stakeholders.

With 13,131 employees, imbued with Proximus' Think Possible mindset and all engaged to offer a superior customer experience, the Group realized an underlying Group revenue of EUR 6,430 million end-2024.

Industry

Telecommunications

Company Size

10,000+ employees

Headquarters

Brussels, BE

Year Founded

Unknown

Website

proximus.com

Social Media

Senior Product Manager – Intelligence