Job Description

*Telecommuting permitted: work may be performed within normal commuting distance from the Red Hat, LLC office in Boston, MA.

Document, prioritize, and track product requirements and feature development using Jira or equivalent project management tools. Participate in sprint planning, backlog grooming, and retrospectives within Agile software development teams.

What You Will Do:

• Define product requirements for applications utilizing large language models, including specifying model behavior, response quality criteria, and user interaction patterns.
• Iterate on AI/LLM-powered features based on enterprise customer feedback and production usage to refine outputs and meet real-world business requirements.
• Define product requirements for IT infrastructure management solutions including Linux, virtualization, and container technologies.
• Coordinate product development activities across engineering, design, and data science teams.
• Gather and prioritize product requirements from enterprise customers with complex organizational structures, incorporating customer feedback, contract requirements, and competitive positioning into roadmap decisions.
• Translate complex technical concepts into clear product requirements, user stories, and acceptance criteria for engineering teams and business stakeholders.
• Present product vision, technical capabilities, and roadmap to customers and prospects at on-site meetings, webinars, and industry events.
• Translate enterprise customer requirements into prioritized product backlogs and communicating roadmap decisions to internal and external stakeholders.
• Define product success metrics, analyzing usage data, and translating insights into prioritization decisions and product improvements.
• Analyze market requirements and competitive landscape to inform product positioning and feature prioritization.

What You Will Bring:

• Bachelor's degree (U.S. or foreign equivalent) in Computer Science or related field and five (5) years of experience in the job offered or related role OR Master's degree (U.S. or foreign equivalent) in Computer Science or related field and three (3) years of experience in the job offered or related role.
• Must have five (5) years of experience with a Bachelor’s degree OR three (3) years of experience with a Master’s degree with: documenting, prioritizing, and tracking product requirements and feature development using Jira or equivalent project management tools; participating in sprint planning, backlog grooming, and retrospectives within Agile software development teams; defining product requirements for IT infrastructure management solutions including Linux, virtualization, and container technologies; coordinating product development activities across engineering, design, and data science teams; gathering and prioritizing product requirements from enterprise customers with complex organizational structures, incorporating customer feedback, contract requirements, and competitive positioning into roadmap decisions; translating complex technical concepts into clear product requirements, user stories, and acceptance criteria for engineering teams and business stakeholders; presenting product vision, technical capabilities, and roadmap to customers and prospects at on-site meetings, webinars, and industry events; translating enterprise customer requirements into prioritized product backlogs and communicating roadmap decisions to internal and external stakeholders; tailoring product communications to diverse audiences, from detailed technical specifications for engineers to concise summaries for executive stakeholders; defining product success metrics, analyzing usage data, and translating insights into prioritization decisions and product improvements; and analyzing market requirements and competitive landscape to inform product positioning and feature prioritization.
• Must have one (1) year of experience with: defining product requirements for applications utilizing large language models, including specifying model behavior, response quality criteria, and user interaction patterns; and iterating on AI/LLM-powered features based on enterprise customer feedback and production usage to refine outputs and meet real-world business requirements.

#LI-DNI

The salary range for this position is $178,131 - $190,000 year. Actual offer will be based on your qualifications.

Pay Transparency

Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat’s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location

About Red Hat

Red Hat is the world’s leading provider of enterpriseopen source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
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