Job Description

We believe it takes great people to create a great product. That’s why our team lives our company values, and we hire based on them, too. Since 2010, Pipedrive has been on a mission to support sales and marketing teams with easy-to-use, powerful tools that make everyday work faster and easier. Today, our cloud-based software is trusted by over 100,000 companies and used in 179 countries. We have grown from a five-person team to a truly international company of over 850+ people, representing more than 50 nationalities, with ten offices distributed across Europe and the US. In 2020, Pipedrive received a majority investment from Vista Equity Partners, a global investment firm that invests exclusively in enterprise software, data and technology-enabled businesses, making Pipedrive the fifth unicorn from Estonia.

We are hiring a Senior Product Manager in London to focus on the onboarding journey for our users. Working in a high-velocity experimentation driven environment, you will be leveraging both qualitative research and quantitative data to design robust hypotheses and scale impactful user experiences. This role offers the opportunity to manage a diverse portfolio of experiments while mentoring other PMs and driving strategic alignment with executive leadership, while also exploring and integrating AI-powered tools and capabilities to enhance user experience and accelerate product innovation.

Your new adventure:

• Develop and own the product area roadmap, working closely with leadership and stakeholders to ensure alignment with the company's goals and vision

• Lead the onboarding journey by synthesizing qualitative research and quantitative data to identify customer friction points and implement user experiences

• Lead cross-functional teams to ideate and evaluate solutions, ensuring successful product launches and high adoption rates

• Drive a rigorous "test and learn" culture by designing clear hypotheses, executing experiments, and analyzing results to validate solutions and scale impact

• Maintain a deep understanding of user needs, master the use of data, and stay ahead of the competitor landscape

• Set and track product performance metrics to identify areas for improvement and drive data-driven decision-making

• Manage the product backlog to ensure it is prioritized effectively and the team is focused on the most valuable tasks at all times

• Identify and manage product risks, such as technical dependencies and market shifts, while working with the team to mitigate these constraints

• Communicate with internal stakeholders across sales, marketing, and support to ensure organization-wide alignment on priorities and vision

• Mentor other product managers to help them develop their professional skills and product expertise

Does this sound like you?

• Product Management experience, with a focus of leading high-velocity experimentation programs, managing a high-impact portfolio of both incremental and big-bet tests

• Deep customer empathy, with a strong ability to understand user needs, motivations, and pain points, and translate these insights into impactful product decisions

• Experience of hypothesis-driven development, including experiment design, rigorous measurement, identifying clear success signals and planning iterations based on your learning

• Strong technical and design awareness, ensuring that data-driven solutions maintain a high bar for customer experience and usability

• Exceptional communication skills with the ability to articulate experimental logic, results, and pivots to executive-level stakeholders

• High degree of accountability and the confidence to make conscious, evidence-based decisions that challenge the status quo

• Experience integrating AI or machine learning into product experiences to drive user productivity and personalization (preferred)

• Experience in user onboarding journeys and funnel efficiency (preferred)

Why Pipedrive?

People-first culture – Be part of a team that values authenticity, champions collaboration, and supports each other—no egos, just teamwork. Work alongside top talent from around the world in an inclusive space where different perspectives fuel our best ideas. Everyone is welcome

Unlock potential – Push boundaries, take ownership, and experiment with the latest technologies as we enhance our AI First Vision. We empower bold ideas that drive real change

We’ve got you – Your well-being matters. Enjoy flexible hours, wellness perks and SWAG. Think performance-based bonuses, 28 paid leave days, well-being days, compassionate leave, and even pawternal leave—because we take care of ourselves and our people

Grow with us – Whether through mentorship, coaching, or internal mobility, we invest in helping you unlock your potential. Open, honest feedback and clear communication are at our core. We grow together through trust and accountability

Packed with purpose – Help 100,000+ small and medium-sized businesses grow and succeed while doing meaningful, customer-driven work

Based on this role's access to certain data, Pipedrive might conduct a pre-employment background investigation in conjunction with your application for employment with our company. Such data will be handled in accordance with Pipedrive's Privacy Policy for Recruitment.
Pipedrive is an equal opportunity employer. We encourage diversity in the workplace regardless of age, gender, race, religion, disability, sexual orientation, gender identity or veteran status.
Please note that for this role we’re currently unable to offer relocation assistance or visa sponsorship.
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We are hiring a Senior Product Manager in London to focus on the onboarding journey for our users.
If this is something for you, send us your resume (in English) or a link to your LinkedIn profile and please add why we should pay extra attention to your application.