Fresha

Senior Product Manager (Growth)

Fresha  •  London, GB (Onsite)  •  4 months ago
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Job Description

About Fresha
Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google

Given our exciting and progressive growth plans, we are looking for an exceptional Senior Product Manager to come and join our global business.
Reporting directly to the Head of Product, and working collaboratively with engineers, designers, data analysts, and marketers. Bringing a product vision to life; researching, building, and delivering a world-class user experience for our customers and partners in an innovative environment.
You will be accountable for influencing and shaping how our partners grow their business across the Fresha marketplace and also how they manage and improve their business operations on a daily basis.
This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge and wants to make an impact.

Key accountabilities

  • Developing and executing a comprehensive product strategy and roadmap, aligning with business objectives and market trends.
  • Identifying and prioritising key product opportunities, including user acquisition, engagement, and retention strategies.
  • Conducting market research and competitive analysis to stay informed about industry trends and best practices.
  • Leading end-to-end product development, from ideation to launch and beyond, ensuring timely delivery and high-quality execution.
  • Collaborating closely with cross-functional teams, including engineering, design, marketing, and operations, to define product requirements and specifications.
  • Driving the product backlog, prioritise features, and making data-driven decisions based on user feedback and market insights.
  • Optimising conversion funnels and user experiences to maximise engagement and retention.
  • Leveraging data analytics to identify growth opportunities, track performance, and optimise key metrics.
  • Collaborating with internal stakeholders, including executives, marketing teams, and operations, to align product strategy with business objectives.
  • Communicating product vision, progress, and results to stakeholders, ensuring transparency and building strong working relationships.

  • This list is not exhaustive and there may be other activities you are required to deliver.

Skills, experience & qualifications required

  • 5+ years of product management experience, in a consumer-facing business.
  • Proven track record of successfully leading and delivering complex software products and features.
  • Entrepreneurial spirit, with the ability to thrive in a fast-paced, dynamic scaleup environment.
  • A customer-centric mindset, with a passion for understanding customer needs and delivering exceptional user experiences.
  • Exceptional communication and leadership skills, with the ability to influence and collaborate effectively across cross-functional teams and stakeholders.
  • Strong analytical skills, with the ability to translate data and insights into actionable product strategies and roadmap plans.
  • Creative thinking and problem-solving mindset.
  • Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards.
  • Happy to roll sleeves up and assist the team when required (team player).
  • Self-starter and proactive approach.
  • Comfortable working in a fast-paced and changing environment.

Benefits

  • Thriving Scale-Up with Boundless Opportunities: Fresha is a well-funded and rapidly growing scale-up, offering immense potential for personal and professional growth. Join us at this exciting stage and be part of a journey where your career can skyrocket.
  • Competitive Compensation: We believe in recognising the value you bring to the table. Your salary will be competitive and commensurate with your experience.
  • Accelerated Career Development: Are you a high achiever ready to soar? At Fresha, we provide a fast-track career path for exceptional performers like you. Demonstrate your skills and dedication, and watch your career reach new heights with us.
  • Collaborate with Top Engineering Talent: Join our team and collaborate with some of the finest engineering minds in Europe. Fresha brings together talent from London, Warsaw, and beyond, creating an environment where innovation flourishes and ideas come to life.
  • Global Impact, Transforming an Industry: As a member of our team, you'll work on a global platform that is revolutionising a rapidly growing industry segment. Your contributions will shape the future and make a tangible impact on businesses worldwide.
  • Vibrant and Collaborative Culture: Join a company that exudes energy and fosters collaboration. Our vibrant company culture promotes teamwork, creativity, and open communication. You'll be part of a supportive community that values your ideas and encourages personal growth.
  • Engaging Social Events: We believe in celebrating successes and fostering strong bonds within our team. Enjoy company social events that provide an opportunity to unwind, connect with colleagues, and have fun together.
  • Work with Great People: Join an energetic team of professionals who are leaders in their respective fields. At Fresha, you'll be surrounded by driven individuals who are passionate about their work and strive for excellence.
Inclusive workforce
At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable.
We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment.
We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying.
If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Fresha

About Fresha

Fresha is the world’s leading marketplace platform for the beauty, wellness, and self-care industry, trusted by millions of consumers and businesses worldwide.

For consumers, Fresha offers a seamless way to discover, book, and pay for beauty and wellness services with top local professionals. For businesses, Fresha provides an all-in-one platform that streamlines operations, from appointment management to client engagement, helping them grow effortlessly with powerful business software, integrated payments, financial services and cutting-edge technology solutions.

Fresha’s comprehensive ecosystem empowers businesses and professionals with everything they need to operate seamlessly and efficiently. From appointment bookings, point-of-sale, client management, and marketing automation to loyalty programs, inventory management, and team coordination, Fresha provides an all-in-one solution designed to drive business growth.

Fresha’s consumer marketplace helps businesses unlock their full revenue potential by maximizing online bookings and leveraging automated marketing tools. Through seamless integrations with major platforms like Instagram, Facebook, and Google, businesses can attract more clients while Fresha’s mobile apps ensure a smooth booking experience.

Today, 130,000+ businesses and 500,000+ professionals rely on Fresha, with over 1 billion appointments processed to date. Headquartered in London, United Kingdom, Fresha has a global presence with offices in New York City, Orlando, Vancouver, Madrid, Paris, Amsterdam, Warsaw, Sydney, Singapore and Dubai.

Industry
IT & Software
Company Size
501-1,000 employees
Headquarters
London, GB
Year Founded
2015
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