Everlywell

Senior Product Manager, Clinical Platform (Remote, ATX or NY Preferred)

Everlywell  •  United States (Remote)  •  1 month ago
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Job Description

Getting a lab test used to mean taking time off work, sitting in a waiting room, and hoping your doctor ordered the right thing. We changed that.
Everlywell pioneered at-home lab testing and has since expanded into in-person diagnostics, telehealth, and AI-powered health guidance. We've helped millions of people understand their health on their own terms — from hormone levels to heart health to food sensitivities to sexual health. And we're just getting started.
Today, we power diagnostics for consumers, major health plans, and enterprise partners. Our platform handles everything from test fulfillment to clinical review to results delivery — and increasingly, uses AI to help people figure out what to test and what to do next.
We're a product-driven company solving real problems in a deeply broken system. If you want to build things that matter, at a company that ships fast and reaches millions, keep reading.
The Clinical Platform powers telehealth visits, provider workflows, care coordination, and clinical outcomes across all of our business lines. You'll own the products that connect patients to providers and ensure they actually complete care — not just order tests.
This is a senior role because the work is genuinely complex: navigating clinical operations, regulatory constraints, multiple vendor systems, and health plan requirements while shipping products that improve real health outcomes.

You'll be responsible for:

  • Telehealth product experiences — video, messaging, async care
  • Provider-facing tools and clinical workflow optimization
  • Care coordination and consult completion rates
  • Clinical outcome metrics across consumer and enterprise programs

Why this role is challenging:

  • Multiple stakeholders with competing priorities: consumers, providers, clinical ops, health plan clients
  • Healthcare regulatory and compliance requirements are real constraints
  • You'll balance platform scale with clinical quality — no shortcuts
  • Success means patients get better care, not just better software

What success looks like in the first year:

  • Own and improve clinical completion metrics across programs
  • Ship product improvements that measurably impact provider efficiency
  • Build trusted partnerships with clinical operations leadership
  • Navigate at least one complex regulatory or compliance challenge
  • Establish the clinical platform roadmap for the following year

What we are looking for:

  • 6+ years of product management experience
  • At least 3 years working in healthcare, healthtech, or clinical products
  • Direct experience with telehealth, care coordination, EHR systems, or clinical workflows
  • A track record of shipping products that improved clinical or operational outcomes
  • Experience partnering with clinical stakeholders — you can earn trust with physicians and nurses
  • Comfort with technical systems: APIs, integrations, healthcare data standards
  • Strong analytical skills and data-informed decision making

Even better if you have:

  • Experience with multiple telehealth platforms or clinical vendors
  • Background in diagnostics, lab operations, or clinical decision support
  • B2B healthcare product experience
  • Worked at a startup or scale-up where you built in ambiguity

You'll thrive here if:

  • Healthcare complexity energizes you — you see it as interesting, not frustrating
  • You're rigorous about clinical quality but still ship fast
  • You can context-switch between strategic planning and tactical execution
  • You want to build products that make a real difference in how people access care
Everlywell

About Everlywell

Everlywell is a digital health company pioneering the next generation of biomarker intelligence—combining AI-powered technology with human insight to deliver personalized, actionable health answers. We transform complex biomarker data into life-changing insights, seamlessly integrating advanced diagnostics, virtual care, and patient engagement to reshape how and where health happens.

Over the past decade, Everlywell has delivered close to 1 billion personalized health insights, transforming care for 60 million people and powering hundreds of enterprise partners including 8 of the top 10 largest health plans in the U.S. From chronic condition management to preventive screening, our customizable remote-based solution helps close critical care gaps and deliver measurable health outcomes at scale. Backed by a nationwide clinical network, integrated lab, and AI-powered platform, Everlywell enables seamless, at-home care that meets today's needs and leads the way into tomorrow's healthcare.

Industry
Arts & Entertainment
Company Size
201-500 employees
Headquarters
Austin, Texas
Year Founded
Unknown
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