Job Description

Your Future is our Future

At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact.

Position:

Senior Product Manager - Cambridge, MaWe are seeking a Senior Product Manager to own the end-to-end strategy and delivery of AI-enabled healthcare products that solve real clinical and operational problems. This role requires strong product judgment, comfort operating in ambiguity, and the ability to partner closely with clinical leaders, customers, and internal teams in a fast-growing environment. 

The ideal candidate has hands-on healthcare product management experience, understands EMR workflows, and can translate customer and clinical needs into clear product requirements and business value. 

Key Responsibilities 

Own Product Strategy, Value, and Outcomes 

• Own products end to end — from problem discovery and business case development through delivery, launch, and ongoing value realization. 

• Define product vision, strategy, and roadmaps aligned to customer needs, clinical impact, and company priorities. 

• Write clear business cases and product proposals, and present recommendations to senior leaders, including clinical and executive stakeholders. 

Customer & Clinical Partnership 

• Lead stakeholder interviews with customers, operators, and clinicians to understand workflows, pain points, and opportunities. 

• Translate customer and clinical insights into clear, actionable product requirements. 

• Partner with customers to integrate solutions into real-world clinical environments. 

Product Development & Execution 

• Collaborate closely withpromptengineering, data science, UX, clinical, regulatory, and other product teams to design, build, and ship high-quality AI-enabled healthcare products. 

• Own requirements for new product waves and enhancements, balancing speed, quality, and regulatory considerations. 

• Operate effectively in a growth-stage environment where priorities evolve and teams move quickly. 

Innovation & Thought Leadership 

• Bring new ideas and perspectives to product discussions and proactively identify opportunities for innovation. 

• Partner with clinical and product leaders to evolve solutions that improve outcomes, workflows, and customer value. 

Go-to-Market & Adoption 

• Work with sales, marketing, and customer success teams on product launches, positioning, and customer adoption. 

• Support customer-facing activities as needed to ensure successful deployment and ongoing use. 

Metrics & Continuous Improvement 

• Define and track success metrics tied to customer outcomes, adoption, and business impact. 

• Use data and feedback to continuously refine product direction and priorities. 

Qualifications 

Required 

• 8+ years of product management experience, with direct experience building healthcare products (not revenue cycle or back-office-only systems). 

• Bachelor's degree in Computer Science, Engineering, Healthcare Management, Business or a related field.   

• Hands-on exposure to EMR/EHR systems and clinical workflows 

• Experience owning products end to end in complex, regulated environments. 

• Strong customer-facing experience working with operators, clinicians, and physician leaders. 

• Working understanding of AI-enabled product workflows, with the ability to partner effectively with AI and data science teams. 

• Excellent communication skills, including presenting product strategy to senior and clinical leadership. 

• Ability to operate in ambiguity, manage change, and stay effective in fast-moving environments. 

Nice to Have 

• Experience building solutions in primary care settings. 

• Deeper AI/ML product experience (many successful candidates develop this on the job). 

• Experience partnering closely with dedicated AI or prompt-engineering teams. 

• Familiarity with agile tools such as Azure DevOps, Aha, and Miro. 

Expected Work Environment 

• Hybrid role with a requirement to work a minimum of three days per week in our Cambridge office 

• The Cambridge office is a highly collaborative environment and home to many of the teams that support Tom, our AI platform 

• Regular in-person collaboration with product, engineering, clinical, and AI teams is an important part of how work gets done. 

• Open to travel approximately 2–3 days per quarter to support quarterly planning and customer engagement as needed. 

Pay Transparency:

Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements.

The hiring range for this position is:

Benefits of working at Lumeris

• Medical, Vision and Dental Plans

• Tax-Advantage Savings Accounts (FSA & HSA)

• Life Insurance and Disability Insurance

• Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days)

• Employee Assistance Program

• 401k with company match

• Employee Resource Groups

• Employee Discount Program

• Learning and Development Opportunities

• And much more...

Be part of a team that is changing healthcare!

Member Facing Position:

No- Not Member or Patient Facing Position

Location:

Massachusetts

Time Type:

Full time

Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment.

Disclaimer:

• The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities.

Lumeris is an EEO/AA employer M/F/V/D.