Amazon

Senior Product Manager - AI, NBS AI and OPS

Amazon  •  Shanghai, CN (Onsite)  •  11 days ago
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Job Description

We are seeking a talented and technical Senior AI Product Manager to lead NBS (New Business and new sellers) AI initiatives. This senior role will spearhead AI-powered solutions to support seller growth, optimize seller recruitment and account management, and address cross-border commerce challenges. The ideal candidate will have a strong technical background in AI/ML product development, with proven experience driving global initiatives across organizations. This position will identify business opportunities, develop product strategies, and orchestrate collaboration between technical teams, business stakeholders, and external partners across regions. The role demands expertise in articulating business opportunities into technical requirements and translating technical concepts into business value, while managing distributed teams and leading product launches in a fast-paced environment. Success requires exceptional stakeholder management skills, including the ability to influence without authority, drive alignment, and communicate effectively with senior leadership. Fluency in Chinese and English is essential, hands-on AI development and Cloud deployment competency is a plus. And understanding of cross-border e-commerce is preferred. This position offers the opportunity to shape global selling through innovative AI solutions in the dynamic NBS landscape.

Key job responsibilities
Product Strategy & Development
• Lead the development of AI-driven product strategies to drive NBS AI penetration
• Identify growth opportunities across seller segments and lifecycle stages
• Design and implement AI solutions that enhance seller success metrics and operational efficiency
• Drive efficiency and productivity of seller recruitment, account management or go-to-market activities
• Lead continuous product optimization based on user feedback

Technical Leadership
• Partner with data science and engineering teams to develop and implement AI/ML solutions, develop AI applications for simple use cases through vibe-coding and Amazon AI tools.
• Define clear technical requirements and success metrics for AI-powered features
• Oversee development cycles and ensure successful deployment of solutions
• Drive data-informed decision making across product initiatives

Stakeholder Management
• Lead cross-functional collaboration between central product and program management teams, technical teams, business stakeholders, and external partners
• Drive effective communication of product strategy, roadmap, and impact analysis to leadership
• Manage change initiatives and stakeholder alignment across CN team and MP teams

Basic Qualifications


- 7+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products

Preferred Qualifications

- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
- Knowledge of global trade operations and compliance

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon

About Amazon

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.

Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.

Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.

You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Seattle, WA
Year Founded
Unknown
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