Job Description

Who We Are

At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.

OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.

Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.

About the Opportunity

We are building an AI-native localization stack: agentic translation workflows that already publish content with minimal human touch, and a quality system that keeps that automation trustworthy at scale. As automation grows, quality assurance becomes the product We are hiring a Senior PM to own Agent QA — the evaluation, testing, and feedback infrastructure that decides whether an AI translation is good enough to auto-publish, catches localization defects inside the live product, and continuously feeds signal back to improve our agents.

This is a bridge role for someone who is genuinely strong in both you bring real localizationtranslation domain depth (you know what makes a translation wrong, what breaks in-product, how terminology and locale rules work) and the AI product instinct to turn that judgment into agents, metrics, and automated tooling. You will define what "good" means, build the tooling to measure it automatically, and make our human experts dramatically more leveraged.

What You’ll Be Doing

AI Localization Testing Tool

Build an AI-driven product testing tool that automatically detects localization defects that translation review cannot catch — truncation, layout breakage, hardcoded strings, unlocalized images, wrong number/date/currency formats. Ship the MVP that scans mobile/web apps to accelerate localization auditing, then drive the long-term vision of integrating localization tests into the internal product testing infrastructure, so they run automatically before features go live.

Agentic Translation Quality Evaluation

Enhance the quality gate of the agentic pipeline — the quality evaluation agent that decides whether a translation is good enough to auto-publish. Own the trade-off between automation coverage and risk across content tiers. When the gate gets something wrong systematically rather than as a one-off, diagnose the root cause, and drive the fix back into the agent.

Evaluation & Annotation Infrastructure

Build the backbone that makes quality measurable and improvable: golden datasets, annotation tooling with error classification, automated evaluation, a metrics/dashboard layer, and the RLHF feedback loop that turns human evaluations into agent fine-tuning. Own annotation workflow integration (e.g. with internal AI infra) so linguists can annotate in a standardized, real-time way.

What We Look For In You

5+ years in product / program management, including hands-on localization experience — e.g. terminology & glossary management, AI translation workflows, Translation Management Systems such as Phrase and Smartling, internationalization (ICU/CLDR), and international product launches. You have owned localization quality in practice, not just adjacent to it.
AND demonstrated experience shipping AI / ML or evaluation-driven products (or internal tooling) — you can partner deeply with AI teams, not just consume their output.
Hands-on fluency with LLM evaluation and eval-driven development: designing eval harnesses/golden datasets, prompt and QE design, precision/recall tuning against gold sets, and reading failure modes (hallucination, prompt drift, edge-case regressions) to know whether a bad output is a prompt problem, a data problem, or a model problem.
Strong data fluency — define metric frameworks, spec dashboards, and reason about precision/recall trade-offs (e.g. false-flag vs miss rate). Ability to define metrics for fuzzy, subjective quality problems and turn them into measurable, automatable systems.
Excellent cross-functional leadership across engineering, AI teams, linguists, design, and external partners; comfortable working across multiple markets/languages in a multicultural environment.

Nice to Haves

Bilingual or multilingual (European languages and/or Chinese); experience shipping products in multi-market, multi-language environments.
Experience building content systems, or working with CMSes like Contentful or Webflow. Familiarity with design tooling, such as Figma.
Crypto, fintech, or other high-compliance / regulated domain experience.

Perks & Benefits

Competitive total compensation package
L&D programs and Education subsidy for employees' growth and development
Various team building programs and company events
Wellness and meal allowances
Comprehensive healthcare schemes for employees and dependants
More that we love to tell you along the process!

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Notice:

All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.

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About OKX

At OKX, we believe that the future will be reshaped by Crypto, ultimately contributing to every individual's freedom.

OKX began as a crypto exchange giving millions of people access to crypto trading and over time becoming among the largest platforms in the world. In recent years, we have developed one of the most connected Web3 wallets used by millions to access decentralized crypto applications (dApps).

OKX is a trusted brand by hundreds of large institutions seeking access to crypto markets on a reliable platform that seamlessly connects with global banking and payments. In the last year, OKX has expanded into new markets including Australia, Brazil, Netherlands, Singapore and Turkey, with plans to launch in the US, Belgium and the UAE.

We are deeply committed to shaping a fairer, more transparent and accessible society through blockchain technology. This is why we publish proof of reserves monthly, and continue to ship new innovative security features.

We believe in good sportmanship and the pursuit to be better. You may see our OKX logo neatly fitted on the McLaren F1 cars, Manchester City FC team shirts, or at the Tribeca Film Festival celebrating artists and creators. Wherever you may find us, you will notice our pursuit of making our world more efficient, transparent, and connected.

To learn more about OKX, download our app or visit: www.okx.com

UK users follow: https://www.linkedin.com/company/okxuk/

Learn more about working at OKG, the business group developing OKX, our Digital Assets Exchange, our Web3 portal and blockchain ecosystems: bit.ly/WorkingatOKG

Industry

IT & Software

Company Size

5,001-10,000 employees

Headquarters

Everywhere

Year Founded

Unknown

Website

okx.com

Social Media

Senior Product Manager, Agent QA & Localization Quality