Mashreq

Senior Product Manager Activation and Fulfillment.Neo Biz MBP.Retail Banking Group RBG-MBPKLTD

Mashreq  •  Islamic Republic of Pakistan (Onsite)  •  1 month ago
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Job Description

  • Own the end-to-end downstream onboarding journey including account fulfillment, activation and funding for SME’s
  • Partner with stakeholders including operations, compliance etc. to drive operational efficiencies, reducing activation TAT etc.
  • Drive customer communications with omni-channel approach to reach customers for additional for customer dependencies (pending docs, info.)
  • Manage the stationery inventory and closely track the activation rates, STP%, activation backlog etc.
  • Work with Operations / compliance to process case and reduce backlogs
  • Engage and influence senior management and major stakeholders for buy-in and support on key initiatives

Manage a team of Virtual relationship managers in KLI to achieve results

  1. A rigorous, data- driven, and highly analytical mindset proven track record of growing, scaling the business KPIs
  2. Advanced understanding of optimizing and improving customer journey

Experience of leading and working with cross functional teams to deliver common objectives

  • Degree in Marketing or related field with 10-15 years’ experience
  • Experience in in banking / financial industry with focus on customer acquisition, strategy, design, implementation etc.
Mashreq

About Mashreq

Disclaimer: Mashreq will never ask for your bank related information via phone call, SMS or email. We will also never contact you from a mobile number to resolve your query.

Welcome to the LinkedIn page of Mashreq. More than half a century old, we proudly think like a challenger, startup, and innovator in banking and finance, powered by a diverse and dynamic team who put customers first. Together, we pioneer key innovations and developments in banking and financial services. Our mandate? To help customers find their way to Rise Every Day, partnering with them through the highs and lows to help them reach their goals and unlock their unique vision of success. Join Mashreq and find your way to Rise Every Day.

Industry
Finance & Insurance
Company Size
5,001-10,000 employees
Headquarters
Dubai, AE
Year Founded
1967
Website
mashreq.com
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