You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked.
We’re here to give power to the patient.
For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace to power access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more.
Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from seeking to getting. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking.
Fixing healthcare starts with fixing access to it. And we're still just getting started.
Healthcare should work for patients - but it doesn't. Instead of easy access, patients face outdated insurance directories, long phone holds, weekslong wait times, and surprise bills. In any other industry, this experience would be unacceptable. But in healthcare, patients lack market power and are expected to tolerate broken systems. Zocdoc's mission is to give power back to the patient. We've built the leading healthcare marketplace, helping people find and book care across 50 states, 200+ specialties, and 12,000+ insurance plans. By giving patients choice and visibility, we enable a system where providers compete for patients - not the other way around.
Zocdoc now brings on entire health systems and practice groups at once, connecting tens of thousands of providers through automated pipelines. At that scale, the hard part is keeping every provider accurate and every booking intact as rosters change, schedules shift and data arrives that no one has seen before. As a Senior Product Manager on the Provider team, you'll own that problem. You'll build the products that make our provider network self-correcting: problems are caught before a patient or practice notices, most are fixed automatically, and every decision makes the next one faster. You'll also make sure Zocdoc reflects how each practice actually wants to work, so practices can trust every booking they get. You'll shape how people and AI agents work together to run the network as it grows many times over, and you'll make sure that when a patient books on Zocdoc, the appointment is real. If you're excited to do that alongside deeply thoughtful, driven, and collaborative teammates, we'd love to meet you.
Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details.
NYC Base Salary Range
$170,000—$230,000 USD
Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.
Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws.
"Zocdoc is the leading healthcare marketplace that aims to help every patient find and book every type of care. Each month, millions of patients visit Zocdoc.com or use the Zocdoc app to find quality, in-network doctors, see their real-time availability, and instantly book appointments for in-person or virtual care. Zocdoc doesn't just make healthcare easier, it also accelerates patients' access to care with the typical appointment happening within 24 to 72 hours of booking.
While Zocdoc's mission is to give power to the patient, the company supports healthcare providers, too. Doctors across every state, specialty and segment — from solo practitioners to large hospitals and health systems — rely on Zocdoc to grow their practice, at every stage. With Zocdoc, they can reach new patients where they’re seeking care, save staff time with tools that integrate into their practice software, and delight their patients through great experiences that keep them coming back. Overall, Zocdoc delivers the seamless, modern healthcare experience patients deserve.
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