Job Description

Senior Product Manager, OneOps AI Foundations

• Shape the future of AI-enabled operations at enterprise scale
• Lead strategic platform capabilities that power transformation across the bank
• Drive product outcomes alongside engineering, architecture, and data science teams

Bring your ambition and we'll help you grow, belong, and shape what's next through some of the bank's most significant AI, automation and operations transformation initiatives.

Do work that matters

We're transforming the future of operations at CommBank.

As a Senior Product Manager within OneOps, you'll play a key role in building scalable, reusable AI and platform capabilities that help redefine how operational work is delivered across the bank. Working at the intersection of product, technology, operations and data, you'll lead strategic product capabilities from discovery through to delivery, adoption and optimisation.

This is an opportunity to influence enterprise-wide outcomes, solve complex operational challenges, and help establish the foundations for AI-enabled operations at scale.

You will:

• Lead product capabilities and initiatives end-to-end, from discovery through delivery and continuous improvement
• Translate strategic objectives and operational challenges into clear product outcomes and priorities
• Develop and maintain product roadmaps, backlogs and success measures aligned to OneOps priorities
• Partner with engineering, architecture, data science, operations, and risk teams to deliver measurable business value
• Define success metrics, monitor performance, and use evidence-based insights to inform product decisions
• Manage dependencies, risks, and trade-offs to maintain delivery momentum
• Drive adoption, reuse, and optimisation of AI-enabled and platform capabilities
• Contribute to a high-performing product culture through leadership, coaching, and collaboration

See yourself in our team

The Core Foundations team sits at the centre of CommBank's operational transformation agenda. We are building the reusable platforms, orchestration, data services, and AI capabilities that will enable the future of operations across the Group.

Part of the broader Chief Operations Office, we bring together strategy, operations, and transformation to deliver better outcomes for customers and colleagues. You'll join a collaborative environment where you'll work on complex challenges, drive meaningful change and help shape scalable solutions that create impact across the organisation.

We're interested in hearing from people who:

We're looking for an experienced product leader who thrives in complex, technology-enabled environments and enjoys turning ambitious ideas into scalable outcomes.

You will bring:

• Significant experience leading product delivery within complex technology or digital environments
• Proven success taking products or capabilities from discovery through delivery, adoption and optimisation
• Strong product judgement with experience defining outcomes, prioritising work and making evidence-based decisions
• Experience working with AI, automation, data or emerging technologies
• Ability to partner effectively with engineers, architects and data scientists while navigating complex technical environments
• Experience building platform, shared-service or reusable capabilities that support multiple teams or customer groups
• Strong understanding of governance, controls and risk management, ideally within a regulated industry
• The ability to influence senior stakeholders, drive alignment and lead cross-functional teams through ambiguity and change

Why CommBank

At CommBank, you'll be part of a team that's building tomorrow's bank today. You'll work alongside talented people, contribute to meaningful transformation, and help shape how AI and technology create better outcomes for customers and colleagues.

We support flexible ways of working, continuous learning, and career growth, and provide opportunities to work on some of Australia's most impactful technology and transformation initiatives.

Working with us

At CommBank, we're committed to creating an accessible, inclusive, and respectful workplace. If you require support or adjustments, please let us know. We welcome applications from people of all backgrounds, and we're particularly committed to making a positive difference for Aboriginal and/or Torres Strait Islander Peoples. For support, please contact 1800 989 696.

If this sounds like the opportunity you've been looking for, we'd love to hear from you. Apply now.

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on 1800 989 696.

Advertising End Date: 15/09/2026