CDK Global

Senior Product Manager

CDK Global  •  $120k - $145k/yr  •  United States (Hybrid)  •  2 hours ago
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Job Description

Remote (with flexibility to work from the Portland, OR or Austin, TX offices as desired or needed)

AboutUs:

CDK Global is a leading provider of cloud-based softwaretodealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations, including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improving their financial and operational performance.

Assistsin shaping individual product strategy & in the creation of relevant business cases. Accountable for the full product lifecycle from ideation to end-of-lifeResponsible fordetermininginterdependencies in the broader CDK product lines & ecosystem. Voice of the customer& marketfor the product organization. Ensures that user personas & product requirements are defined and reflected in user stories. May also own and/orassistin Epic development. Working with Scrum Master and agile team on backlog grooming andensures thattimelydecision making on productrequirementtrade-offs.

Supervision and Autonomy

  • Conducts complex& importantwork.

  • Operates with moderate supervision, little instruction on day-to-daywork& generalinstruction on new projects.

  • Analyzessolutions using standard procedures.

Product Knowledge

  • Maintains awareness of competition& productdifferentiators. Continuously builds product management skills.

  • Leverages industry, org, customer knowledge to interpret & drive internal/ customer requirements.

Leadership

  • Leads product requirements & works daily with agile team(s) definingusersstories/Features (Epics).

  • Acts as a resource for junior staff (peer-to-peer)

Impact Results

  • Successful execution hasimpacton overall product deliverables & may alsoimpactcross-connected uses cases & related customer & business outcomes.

  • Has moderate impact on commitments & issues are likely to cause moderate disruption to the business.

  • Successful execution hasimpacton overall product deliverables & may alsoimpactcross-connected uses cases & related customer & business outcomes.

  • Has moderate impact on commitments & issues are likely to cause moderate disruption to the business.

Position Responsibilities & Essential function:

  • Translate product vision into prioritized & deliverable Features (Epics) and user stories (based on feedback from dealers/customers & analysis of user & buyer personas) to deliver differentiated customer outcomes.

  • Manage the backlog for sprint teams, partnering with R&D/scrummasterin prioritization, supporting full lifecycle from definition, beta, showcase & retrospectives.

  • Participate in AI Native development practices

  • Work with product marketing to developproduct’svalueproposition, features/benefits.

  • Monitor & adapt to key product success metrics (e.g.adoption, profitability, NPS, market share growth)

  • Invest in gainingexpertiseofthe market, user personas, functional & domain knowledge.

  • Develop & prioritize the Features (Epics) & user stories based on user/market requirements, strategy & business plan. Support business case development.

  • Collaborate with other Product Managers to ensure the productremainsaligned with overall CDK product strategy & deliverables.

Qualifications:

Preferred:

  • Deep knowledge in creating Features (Epics) & user stories, driving end-to-end execution of product releases.

  • Strong written& verbalcommunication skills. Ability tofacilitatecustomercommunications

  • Ability tolisten& considerthe points of view of others,collaborate& buildconsensus within cross-functional areas.

  • Participated in business case creation & aligning requirements to business outcomes.

  • Experience in defining and bringingto market valuable AI enhancements

  • Knowledgeable in API specification and use cases

  • Strongtrack recordof product execution in a dynamic environment.

  • Ability to work hybrid to our Portland, OR office or our Austin, TX headquarters.

  • Travel up to 25% oftime

Education/Experience:

  • Bachelor’s degree in Computer Science, Business, Engineering, or equivalent industry experience

  • 3-5+ years of Product Owner or Product Management and/or equivalent experience in Enterprise SaaS, full lifecycle management.

  • Experience in Agile software/DevOps methodologies & working with globally distributed teams.

Base Compensation $120,000 - $145,000

CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer Medical, dental, and vision benefits in addition to:

  • Paid Time Off (PTO)

  • 401K Matching Program

  • Tuition Reimbursement

At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants must be legally authorized to work in the United States without the need for current or future employment-based visa sponsorship.

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. CDK retains the right to change or assign other duties to this position as needed.

CDK Global

About CDK Global

CDK Global is a leading provider of retail technology and software as a service (SaaS) solutions that help dealers and auto manufacturers run their businesses more efficiently, drive improved profitability and create frictionless purchasing and ownership experiences for consumers. Today, CDK serves nearly 15,000 retail locations in North America.

Industry
IT & Software
Company Size
5,001-10,000 employees
Headquarters
Austin, Texas
Year Founded
1972
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