Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Under the direction of the VP of Product Strategy, the Senior Product Manager owns the product portfolio for Replenitrac Vault, Automated Inventory Management (AIM), eDEA, and Blood Donor — a suite of practitioner-facing veterinary SaaS solutions that sit inside the daily clinical and operational workflows of veterinary hospitals, production animal practices, and specialty channels.
This role owns strategy, discovery, roadmap, and lifecycle outcomes across the portfolio in partnership with engineering, design, operations, commercial, and support teams. The Senior Product Manager is expected to bring a strong customer-facing product orientation — building products that veterinary professionals, technicians, and clinic staff actually choose to use — and to bring discovery, outcome ownership, and experimentation discipline to a portfolio with meaningful operational, regulatory, and integration complexity.
The ideal candidate is a tested product leader from a customer-facing software environment (veterinary, human health, clinical workflow, or other practitioner-facing SaaS) who treats inventory, controlled substance logging, and replenishment not as back-office plumbing but as the connective tissue of a clinical product experience. This role is not a fit for candidates whose primary background is internal-tools, CRM administration (e.g., Salesforce platform work), or systems integration for internal users.
Product Portfolio
Replenitrac Vault — controlled substance logging, reconciliation, and compliance workflows for veterinary practices.
Automated Inventory Management (AIM) — practitioner-facing inventory visibility, replenishment, and ordering experiences integrated with clinic operations.
eDEA — electronic DEA workflows and compliance-sensitive prescribing/ordering experiences.
Blood Donor — donor program management and clinical workflow support for blood bank operations.
These solutions are also strategic feeders into the broader MWI product ecosystem, including HelixVet unification efforts and the production animal veterinary team.
RESPONSIBILITIES:
Own and evolve the product strategy, roadmap, and lifecycle outcomes for Replenitrac Vault, AIM, eDEA, and Blood Donor in alignment with portfolio and business goals.
Lead continuous product discovery with veterinary practitioners, technicians, clinic operators, and channel partners — including direct customer immersion, interviews, observational research, and prototype validation — to identify real workflow pain points and high-value opportunities.
Translate clinical workflow insights, customer feedback, market signals, and product data into clear product bets, prioritized backlogs, and well-formed requirements with measurable success criteria.
Partner with engineering and design as a true product trio to ship outcomes — not just features — and to balance discovery velocity with delivery discipline.
Define and own outcome metrics across adoption, engagement, retention, workflow efficiency, compliance posture, and commercial performance; use evidence to drive continuous improvement and to retire or rework underperforming areas.
Lead product positioning, launch, and lifecycle management in close partnership with marketing, communications, sales, customer success, and training — ensuring releases land with practitioners, not just in the codebase.
Incorporate compliance, auditability, role-based permissions, and regulatory considerations (DEA, controlled substance handling, clinical record integrity) into product planning as design constraints, not afterthoughts.
Maintain a current and informed view of competitive products, adjacent technologies, and emerging veterinary and human-health practitioner software trends; bring outside-in thinking into roadmap decisions.
Identify and shape integration opportunities and dependencies across the broader MWI portfolio — including HelixVet, production animal solutions, and downstream data consumers — without losing the customer-facing product lens.
Mentor product team members and contribute to elevating product craft, discovery rigor, and outcome orientation across the organization.
REQUIRED QUALIFICATIONS:
8+ years of progressive product management experience, with a clear majority of that experience on customer-facing or practitioner-facing software products — not on internal tools, internal CRM administration, or systems-integration-only roles.
Demonstrated ownership of products from discovery through launch and ongoing optimization, with concrete examples of customer problems identified, hypotheses tested, outcomes measured, and roadmap decisions revised based on evidence.
Direct experience leading product discovery — customer interviews, workflow observation, prototype testing, and quantitative validation — in a clinical, healthcare, veterinary, or operationally complex consumer SaaS environment.
Track record of partnering as a peer with engineering and design to ship customer-loved software; comfort operating in Agile/Scrum environments with continuous delivery cadences.
Strong product judgment and prioritization under ambiguity, with the ability to make defensible tradeoffs across customer value, business value, technical feasibility, and regulatory/operational constraints.
Excellent communication and stakeholder management skills, including the ability to influence executives, commercial leaders, and customers without direct authority.
Strong analytical fluency — comfort defining instrumentation, reading product analytics, and using qualitative and quantitative evidence together to make decisions.
Bachelor’s degree in Business, Computer Science, Information Systems, Veterinary Technology, Healthcare Administration, or a related field; equivalent product leadership experience will be considered.
PREFERRED QUALIFICATIONS:
Product management experience in veterinary software, animal health, human health technology, clinical workflow software, or other practitioner-facing SaaS.
Experience with compliance-sensitive workflows — controlled substance handling, DEA/regulatory environments, audit trails, identity verification, or role-based permissions — as a product design surface, not just a backend obligation.
Experience with inventory management, replenishment, or supply chain workflows where the primary user is a practitioner or clinic operator rather than a back-office or procurement user.
Experience operating in legacy product environments — modernizing user experiences, untangling tribal knowledge, and improving documentation, prioritization discipline, and outcome measurement.
Experience in platform or multi-product environments, including products that feed shared data or unified UX layers (e.g., portfolio unification, master data, or platform consolidation work).
Experience mentoring Product Owners, Product Managers, or Product Specialists.
KNOWLEDGE, SKILLS & ABILITIES:
Customer-focused mindset with genuine curiosity about veterinary and clinical practitioner workflows.
Ability to balance strategic thinking with execution and delivery discipline.
Strong collaboration and influence skills across engineering, design, commercial, and operations partners.
Comfort operating in ambiguous, evolving, and operationally complex environments.
Ability to define and evolve outcome metrics, and to evaluate product performance over time with intellectual honesty.
Strong organizational skills and the ability to lead multiple workstreams across a multi-product portfolio.
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora
Full time
$124,000 - 190,850
*This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Affiliated Companies: MWI Veterinary Supply Company
On August 30, 2023, AmerisourceBergen became Cencora.
Cencora is a leading global pharmaceutical solutions organization centered on improving the lives of people and animals around the world. We partner with pharmaceutical innovators across the value chain to facilitate and optimize market access to therapies. Care providers depend on us for the secure, reliable delivery of pharmaceuticals, healthcare products, and solutions. Previously known as AmerisourceBergen, our new name, Cencora, unites our 46,000+ team members under one identity in pursuit of a shared purpose: We are united in our responsibility to create healthier futures. : We are united in our responsibility to create healthier futures. AmerisourceBergen is ranked #11 on the Fortune 500 and #24 on the Global Fortune 500 with more than $200 billion in annual revenue.
