Job Description

WELCOME TO INGENICO

Ingenico is the global leader in payments acceptance solutions. As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators and fintech customers our world-class terminals, solutions and services enable the global ecosystem of payments acceptance.

With 40 years of experience, innovation is integral to Ingenico’s approach and culture, inspiring our large and diverse community of experts who anticipate and help shape the evolution of commerce worldwide. At Ingenico, trust and sustainability are at the heart of everything we do.

ABOUT THE ROLE & TEAM

Ingenico’s Point‑of‑Sale (POS) product portfolio is built around a set of specialized product lines designed to cover every segment of the retail payment market. Within this ecosystem, the Senior Product Manager for Retail plays a pivotal role in shaping and driving two core product families:

Multilane & Pinpad Solutions
Supporting both Android (AXIUM RX series) and TETRA (Lane series) environments, these devices are engineered for high‑volume retail environments that demand speed, reliability, and seamless integration.

All‑in‑One ECR Solutions
The AXIUM CX series brings together payment, business applications, and advanced retail capabilities in a single, powerful device—ideal for merchants seeking a unified and modern checkout experience.

With responsibility for these product lines, the Senior Product Manager ensures that Ingenico continues to deliver innovative, scalable, and market‑leading solutions for retailers worldwide.

WHAT YOU’LL DO

• Serve as the go-to subject matter expert within Ingenico for the assigned product portfolio and the markets they serve.
• Develop a deep understanding of customer needs, competitive dynamics, and market trends to identify opportunities for new products, enhancements, and differentiated solutions.
• Act as a strong product advocate and communicator, championing the product strategy internally across the organization and externally with customers and partners.
• Lead and support key strategic initiatives including global business cases, go-to-market plans, product requirements, solution definitions, and RFP responses.
• Partner closely with engineering and development teams to drive product definition, execution, delivery, and cost accountability throughout the product lifecycle.
• Collaborate cross-functionally with pre-sales, sales, marketing, solution delivery, and support teams to ensure end-to-end product readiness and successful customer outcomes.
• Own and manage the full product lifecycle, including product readiness, commercial launch, operational enablement, lifecycle optimization, and end-of-life planning.
• Drive commercial performance and assume accountability for the P&L of the product portfolio in partnership with regional and global stakeholders.

ABOUT YOUR SKILLS

• 5+ years of experience in Product Management, within technology, payments or retail.
• Strong understanding of the retail landscape, including market requirements, customer expectations, industry trends, and competitive dynamics.
• Experience working in international and highly matrixed environments, collaborating across regions and cross-functional teams.
• Proven track record of defining, launching, and scaling innovative products and solutions with measurable business impact.
• Solid understanding of business and financial concepts, with the ability to balance customer value, commercial priorities, and operational considerations.
• Hands-on experience managing products through the full Product Lifecycle Management (PLM) process.
• Ability to adapt quickly, learn fast, and thrive in a dynamic, fast-paced environment.
• Demonstrated ability to influence and align cross-functional stakeholders without direct authority.
• Strong written and verbal communication skills in English, with the ability to communicate effectively across technical and business audiences.
• Excellent negotiation, stakeholder management, and influencing capabilities.
• Creative and analytical problem-solving mindset with a focus on delivering practical, customer-centric solutions.
• Collaborative team player with strong interpersonal skills and a proactive, hands-on approach.

AAP/EEO Statement:

lngenico provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed and employees are treated during employment without regard to any of these characteristics. Discrimination of any type will not be tolerated.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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