Job Description

Sygnia is a top-tier cyber consulting and incident response company, working with organizations worldwide to proactively build their cyber resilience, and to respond to and defeat cyber attacks. Sygnia is a trusted advisor of IT and security teams, senior managements, and boards of top organizations, including Fortune 100 companies.

Sygnia draws on top talents from the cyber security industry. Described by Forbes as a “cyber security delta force”, it applies technological supremacy, digital combat experience, data analytics and a business-driven mindset to cyber security, enabling organizations to excel in the age of cyber.

We are looking for a Senior Product Manager to lead one of the most critical areas of our platform, customer onboarding and data ingestion. This role focuses on turning a complex, manual process into a scalable, reliable, and increasingly self-serve product experience. You will work at the intersection of security, data, and user experience to drive real impact.

Main Responsibilities:

• Own the end-to-end onboarding experience, from initial setup to validated data ingestion
• Define and improve product workflows for agent deployment, log collection, and integrations (API, Syslog, cloud)
• Design self-serve and guided onboarding experiences to reduce dependency on engineering teams
• Enable customers to quickly connect data sources, validate ingestion, and troubleshoot issues independently
• Define and track key onboarding metrics (e.g., time to first data, time to full coverage, data quality)
• Collaborate closely with MDR analysts, IR teams, Security Engineering, and customers
• Translate real-world onboarding challenges into scalable product capabilities
• Design and build AI-driven capabilities for onboarding, troubleshooting, and data processing

Requirements

Main Requirements:

• 5+ years of product management experience in technical SaaS products
• Experience building products in security (SIEM/XDR/EDR), data platforms, or observability/logging systems
• Strong systems thinking and ability to understand end-to-end data flows (agents, collectors, ingestion, processing)
• Deep understanding of integrations (APIs, authentication, log transport, schemas)
• Ability to work closely with engineering teams on technical challenges and debugging
• Strong product sense for complex workflows and user experience in technical environments
• Experience working in fast-paced, ambiguous environments

Advantages

• Experience building onboarding or time-to-value systems
• Familiarity with log formats, event schemas, or telemetry pipelines
• Experience with distributed systems, endpoint agents, or collectors
• Background working with SOC, MDR, or security engineering teams
• Hands-on experience with AI tools, LLMs, or automation workflows