Symbiotic Group Inc.

Senior Product Manager

Symbiotic Group Inc.  •  Canada (Hybrid)  •  2 months ago
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Job Description


Position: Senior Product Manager


Location: Toronto, ON (Hybrid)


Job
ID#: RQ10629


Duration:
6 Months


Role Overview


We are seeking a

Senior Product Manager

to provide
strategic product leadership for a large‑scale digital and records
modernization initiative. This role will support organization‑wide discovery
and assessment activities related to the transition from legacy systems to a
modern enterprise document management platform.


The successful candidate will lead product discovery
efforts to establish a comprehensive understanding of system requirements,
business processes, technical impacts, policy alignment, and implementation
considerations. This work will inform a future‑state roadmap that enables a
smooth transition, minimizes business disruption, and supports broader digital
modernization objectives.


Key Objectives


The discovery and assessment activities will focus on
delivering clarity across the following areas:


  • Requirements
    & Processes:

    Define requirements and support a
    Request for Information (RFI) for migrating documents and metadata from a
    legacy system to a modern enterprise document management solution.

  • IT
    System Impacts:

    Assess potential impacts on related IT
    systems and infrastructure.

  • Policy
    & Strategy Alignment:

    Evaluate implications
    for compliance with records management policies and alignment with digital
    strategy objectives.

  • Implementation
    Roadmap:

    Develop an implementation roadmap that
    supports a smooth transition, minimizes business disruption, enables
    related modernization initiatives, and outlines a clear path for
    decommissioning the legacy system.


Must‑Have Capabilities


  • Lead
    and manage the product vision, roadmap, and priorities to ensure alignment
    with business objectives, policy intent, and user needs.

  • Define,
    refine, and communicate product goals, success metrics, and outcomes
    across business and IT stakeholders.


Key Responsibilities


Product Leadership and Discovery


  • Lead
    the development and evaluation of an RFI assessing the feasibility, cost,
    and effort required to migrate records from a legacy system to a modern
    document management platform.

  • Provide
    strategic guidance to integrate vendor findings with business processes
    and system decommissioning plans.

  • Support
    analysis of the legacy system inventory from a product and organizational
    perspective.

  • Provide
    guidance and support throughout discovery activities to ensure alignment
    with objectives.

  • Work
    with stakeholders and project teams to document artifacts related to the
    modern document management solution within legacy environments.

  • Collaborate
    with stakeholders to validate priorities, risks, and dependencies.


Product Planning and Execution


  • Own
    product planning and execution across the full product lifecycle,
    including:

    • Gathering
      and prioritizing product and customer requirements.

    • Defining
      and maintaining a clear product vision.

    • Ensuring
      alignment with organizational strategy and goals.

  • Develop
    a deep understanding of user and customer experience to:

    • Identify
      and address product gaps.

    • Generate
      ideas that improve outcomes and user experience.

    • Drive
      adoption and value realization.

  • Create
    internal and external buy‑in for the product vision.

  • Translate
    product strategy into detailed requirements and prototypes.

  • Scope
    and prioritize work based on business value and customer impact.

  • Partner
    closely with delivery teams to ensure timely delivery and effective use of
    resources.


Launch, Adoption, and Stakeholder Engagement


  • Support
    product launch activities, working with communications, leadership, and
    product stakeholders.

  • Evaluate
    communication and promotional plans to ensure alignment with product
    strategy.

  • Act
    as a product evangelist to build awareness and understanding.

  • Engage
    with users and stakeholders to gather feedback on products and services.


General Skills and Experience


  • Experience
    delivering prioritized product features with clear justification.

  • Experience
    working with external vendors or third parties to assess partnerships or
    solutions.

  • Experience
    running pilot or beta programs and developing competitive awareness.

  • Strong
    collaboration skills with a proven ability to manage competing priorities
    and meet deadlines.

  • Demonstrated
    client and stakeholder relationship management experience.

  • A
    strong team player with excellent communication skills.


Experience and Skill Set Breakdown


40% – Product Strategy, Vision, and Backlog
Ownership


  • Lead
    and manage the product vision, roadmap, and priorities.

  • Define
    and communicate product goals, success metrics, and outcomes.

  • Own
    and prioritize the product backlog to maximize business value.

  • Translate
    business needs, policy requirements, and stakeholder input into epics,
    features, and user stories.

  • Act
    as the primary decision‑maker on scope, trade‑offs, and prioritization.


30% – Agile Product Management and Delivery


  • Experience
    working in Agile delivery environments.

  • Participate
    in or lead Agile ceremonies, including sprint planning, backlog
    refinement, reviews, and retrospectives.

  • Provide
    ongoing clarification of priorities and requirements to delivery teams.

  • Review
    and accept completed work to ensure alignment with product goals and
    acceptance criteria.

  • Monitor
    delivery progress, manage dependencies, and proactively address risks.


20% – Public Sector and Business Domain
Experience


  • Experience
    working in public sector environments with governance, compliance, and
    accountability requirements.

  • Knowledge
    of business processes related to regulatory, compliance, inspection,
    enforcement, and legal activities.

  • Experience
    collaborating with policy, program, operational, and IT teams.

  • Ability
    to use data and operational insights to inform product decisions and
    continuous improvement.


10% – Tools, Metrics, and Documentation


  • Experience
    using product and backlog management tools (e.g., Azure DevOps or
    equivalent).

  • Ability
    to define, track, and report on product performance metrics and KPIs.

  • Experience
    producing clear product documentation, decision records, and stakeholder
    communications.


About Symbiotic Digital.


Symbiotic
Digital provides the IT Experts you need that solve problems and get things
done. See what the top 2% in their field can do for you.
(Symbiotic Digital is a division of Symbiotic Group Inc.)


We serve customers in two ways, we
provide:


1.

Digital Experts: IT Consulting
expertise. Bright Minds That Produce Proven Results


2.

Recruitment: Find The Right People You
Need


Serving IT & Business leaders,
Symbiotic Digital provides a business system that enable us to provide the
Expert Technical staff needed to solve challenging business and IT problems. IT
leaders in the most reputable organizations in Canada have relied on Symbiotic
Digital to help them staff difficult assignments with proven Experts uniquely
evaluated by our proven QMS- Quality Management System Staff Development Model.
We are a 100% Indigenous owned company.


Learn more online at

https://www.symbioticgroup.com/home-sd/

.


Please submit your most recent resume
to:

RecDep@symbioticgroup.com


View All Jobs online at:

https://www.symbioticgroup.com/view-jobs/

Symbiotic Group Inc.

About Symbiotic Group Inc.

Questions we hear and address…….

• How do I build a repeatable sales process that builds pipeline?

• How do I build a digital marketing program that gets results?

• What steps do I need to take to feel more in control of my business?

What We Do

We provide bespoke Consulting Services for SMBs and New Ventures.

We work ‘ON’ your business to help you gain control, improve process and drive growth.

We solve the problems hindering business growth by building winning plans, processes and core systems to measure progress and drive results. We provide the following:

• Create winning strategy & plans to drive growth

• Build processes that drive repeatable results and reduce risk

• Create core systems to manage and measure progress.

Whom Are We For?

We are for SMB B2B growth companies with fewer than 100 employees who need help to get to the ‘next level’.

We are for business owners whose business problems include: gaps in business planning and strategy, sales and digital marketing needs, weak or missing business processes, and the absences of core management systems to confidently understand finances and make decisions.

Our Difference: Why Choose Us?

Symbiotic Group has over 30 years’ experience working with SMB organizations serving their unique business needs.

We bring SMB focused expertise from more than one discipline so that you can get the precise assistance you need for your unique growth journey.

We have experts in the following key areas needed by SMBs:

• Business Planning & Strategy

• Sales – Automation, Customer Journey

• Marketing – Intel Led, SEO, Social, Content, Email, PR

• Operations – Finance, Accounting/Bookkeeping, HR & Recruitment

We work ‘ON’ your business to help you gain control, improve process and drive growth.

Industry
Consulting & Advisory
Company Size
1-10 employees
Headquarters
Oakville, CA
Year Founded
1998
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