Job Description

Do you enjoy creating analysis and insights that solve whitespace problems? Are you passionate about hyperscale cloud services, using data to drive decisions, and helping to foster a data culture across teams?  Can you envision telling the story of the core platform behind the world’s leading productivity service—one that serves millions of users—all through the lens of data and metrics? 

If yes, the ODSP team is just the place for you. This  Senior Product Manager is uniquely positioned at the intersection of product management, business decisions, and data statistics with high leadership visibility. The Product Manager in this role will be working with leadership to make critical strategic decisions and promote data-driven solutions to understand and improve the experiences of our customers at the optimal cost. You will collaborate with feature owners, operations, engineers, leaders and create highly available and scalable descriptive & predictive analytics and insights to drive strategic business decisions. To be successful, you will need to enjoy working with ambiguity, be creative, and have a passion for data modeling and insights. This role requires you to be able to influence senior leaders of all levels- technical and business.   

You will empower data driven decision making through implementing principles of data mining, data transformation/ modelling, and analytical skills to define and measure metrics for evaluating the health of the business. In addition to leading analytical tools, you will provide thought leadership for product feature roadmap using insights through newer sets of experiments. The successful candidate will demonstrate business acumen, experience in developing reporting and analytical infrastructures, and ability to work effectively with cross-functional teams in a fast-paced environment. You should have excellent business and communication skills to collaborate with business owners to draw insights to guide key business decisions and future business directions. 

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Collaborate: Develop an accountability framework and manage dependencies across a wide array of individuals in partner teams to deliver actionable insights into key business priorities.  
• Innovate: Establish business intelligence tools, descriptive & predictive analysis that help identify opportunities and manage regular rhythm of business forums to push for actionable insights for leaders. Drive innovations in the way we think about data across the org using traditional BI & modern AI technologies.
• Experiment: Analyze the engagement funnels, growth and churn influencers to recommend the right set of experimentation to run experiments, especially in OneDrive Photos & Lists experiences. Statistically analyze and contribute to determining the impact of the experimentation to validate hypothesis via success metrics.
• Create: Guide engineering build telemetry and data pipelines required to generate metrics you identify and design dashboards that allow everyone in the org to view and explore data through self-service tools. Develop deeper understanding of customers, perform cohort/segment/patterns analysis to interpret data beyond top metrics to uncover new growth opportunities.
• Build a “data analysis practice” with both full- and self-service models for investigations, and a regular engagement rhythm to empower the entire organization with data-driven decisions / suggestions. 
• Drive excitement, adoption, and satisfaction about the product/service by ensuring that Microsoft stakeholders and partners are well-prepared with the appropriate information, collateral, and messaging. 
• Work with data on a massive scale. Our Platform is used by 100s of millions of users per month. 
• Be a self-starter, learn quickly with a growth mindset and ability to deal with a lot of ambiguity.

Qualifications

Required/Minimum Qualifications:

• Bachelor's Degree AND 5+ years experience in product/service/program management or software development.
  • OR equivalent experience.
• Ability to intelligently integrate a wide range of large-scale data sets and analysis to answer core business questions and discover growth opportunities for a product.  
• 5+ years' experience working as a Data Scientist / analyst, within a large organization (e.g., managing structured and unstructured data, applying statistical techniques and reporting results).
• Software-engineering fundamentals and ability to write production-quality code using modern development practices (GitHub, CI/CD, code reviews).
• Solid working knowledge of ML/Python/R/MATAB/C#/Java/C++/SQL/Synapse/COSMOS or similar programming, including the ability to write complex queries, models and procedures to extract or transform data from various sources.
• Advanced skills in Excel, including the ability to create and manipulate complex statistical models, perform data analysis using advanced functions, such as pivot tables, data validation, and macros.   
• Excellent oral and written communication skills and ability to present and discuss data models and analysis to a range of audiences across development, operations, leadership, and business teams in Microsoft.  
• Power BI and Tableau data visualization experience, Python and R coding skills are a significant plus. 
• Familiarity with multiple ML domains: NLP (Natural Language Processing), predictive modeling, time-series forecasting, deep learning, and reinforcement learning.

Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• Bachelor's Degree AND 8+ years experience in product/service/program management or software development.
  • OR equivalent experience.
• 2+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework).
• 4+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn).
• 4+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product).

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This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.