Job Description

Job Title: Senior Product Manager
Location: Shanghai - hybrid working model

About Springer Nature
Springer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and @SpringerNature.

About The Role
We are currently seeking a Senior Product Manager for our Products, Platforms & Solutions Department. This department meets the needs of researchers through products that include Springer Nature Link, Nature.com and new Solutions for the research community.

This Senior Product Manager will be responsible for the engagement products across China Platform to drive personalized experience and user & data growth. This role will orchestrate the roadmap, deliver the best customer experience that aligned with the local & global product strategy by working closely with the local and global product, technology and other business area teams to hit the top line targets in China market.

Role Responsibilities
Drive SN Product China Strategy:

• Understand and navigate the local regulatory landscape within which international publishers like SN need to operate
• Design and drive differentiated product strategies and service offerings that showcase Springer Nature as a top platform in China

Drive Platform Growth:

• Lead the shaping and selling of Springer Nature Platform Services to meet local China needs
• Shape compelling and profitable proposals to drive growth against platform OKRs
• Partner with local and global SN Product Groups and lead the creation of pathways for new service and product opportunities, include leveraging emerging AI technologies to identify opportunities that innovate or reimagine user experience workflows, ensuring AI-driven solutions align with user needs and business goals

Deliver Undeniable Value:

• Understand what success means and ensure that the value being delivered is explicit, and well understood by the stakeholders
• Deliver suitable local integration of SN platforms / products / CX with the widely used local tech stack of China
• Orchestrate across a multi-disciplinary team to create a unified strategy that drives customer and business value across online and offline touchpoints
• Own the product backlog and constantly evolve it based on the latest changes in the business
• Constantly measure the success of products you own to ensure the team is on the right track to deliver value to the customers and the business

Role Requirements
Experience:

• Demonstrable experience in product development, Agile methodologies (Kanban, Scrum), OKRs, rapid prototyping and working with local and foreign teams to deliver relevant customer products
• Experience working in fast paced organisations, managing uncertainty and balancing thinking strategically but also focusing on the detail to deliver tangible customer value
• Experience working in China helping drive collaboration between local teams in China and global teams to deliver ambitious growth targets
• Prior WeChat mini-program product experience is highly desired
• Prior experience in MarTech (segmentations, messaging orchestration & delivery, digital analytics, CMS, A/B testing) is highly desired
• Prior experience working in regulated industries is not required but will be a plus

Skills & Qualifications:

• Superior analytical and problem-solving skills, with a focus on attention to detail while delivering against tight deadlines
• Excellent English language and ability to communicate effectively and tactfully across all levels of the business (written and verbal)
• Deep understanding of emerging AI technologies (e.g., AI-powered personalization, predictive user behaviour analytics) and a proven track record of translating AI capabilities into actional CX innovations
• Highly collaborative and able to identify and able to cultivate healthy team dynamics, course correcting as necessary
• Customer obsessed, very experienced in talking to customers and using data and customer feedback to drive best in class customer experiences and product strategy
• Proven success in meeting product goals including quantitative, qualitative and commercial measures
• Demonstrable experience of managing products at different stages of the product lifecycle from inception to retirement
• Expert in stakeholder management, influencing and negotiation skills, able to facilitate timely decision making
• Highest ethical standards, integrity, authenticity, credibility and character
• BA / BS / BE or equivalent degree

Springer Nature Skills associated with this Job Profile include:
SN-Drives Results, SN-Strategic Mindset, SN-Product Design, SN-Market Research, SN-Process & Systems Design, SN-Software Engineering & Systems Integration , SN-Product Development & Delivery, SN-Product Strategy & Execution, SN-Collaboration, SN-Tech Savvy

At Springer Nature, our mission is to be part of progress – and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion

For more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers/
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