Job Description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

118,700 - 145,100

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

15%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We’re looking for a Senior Product Manager, to join our growing team!

What you'll do here:

Product strategy and roadmap

• Define a clear vision and multi-quarter roadmap.

• Build business cases with lightweight financial models and secure executive buy-in.

• Translate strategy into clear goals and success metrics and connect features to outcomes.

Discovery and experimentation

• Lead structured discovery: interviews, process mapping/analysis, and telemetry reviews across diverse personas and journeys.

• Stand up pilots and proofs-of-concept to validate desirability, feasibility, and compliance; iterate quickly using A/B tests and cohort analysis.

• Convert qualitative and quantitative insights into clear product decisions, experience designs, and phased rollouts.

Delivery and adoption

• Partner with various internal teams to deliver secure, reliable solutions.

• Drive change management, champion networks, drive role-specific enablement, and manage communications.

Governance, risk, and compliance

• Collaborate with Information Security, Privacy, Legal, and Model Risk to meet regulatory expectations.

• Establish and evolve guardrails, usage policies, human-in-the-loop controls, monitoring, and auditability.

• Drive creation of security and safety patterns with various subject matter experts.

Performance and outcomes

• Define and track KPIs: productivity lift, task cycle time, adoption/engagement, satisfaction, risk events, and cost-to-serve.

• Build executive-ready dashboards and narratives that show value realization, identify risks, and inform future investments.

• Continuously optimize prompts, contexts, and workflows using observability, evaluation frameworks, and real-world feedback.

Cross-functional leadership

• Align stakeholders across business units, enterprise platforms (M365, Azure, GitHub, Atlassian), and vendor partners; remove blockers and maintain momentum.

• Mentor associate PMs and uplift a culture of experimentation, learning, and responsible innovation.

• Influence enterprise roadmaps to enable scalable, secure AI capabilities.

What you bring to the table:

Experience

• 6+ years in product management with 2+ years owning AI, ML, automation, or data-driven productivity tools in an enterprise environment.

• Proven success rolling out employee-facing tools at scale: launch planning, training, comms, change management, and sustained adoption.

• Experience in regulated industries (insurance, banking, healthcare, public sector) strongly preferred.

• Track record of owning end-to-end product lifecycle with minimal supervision and delivering measurable business outcomes.

Technical skills

• Working knowledge of GenAI and agentic concepts: LLMs, context/prompt engineering, RAG, orchestration, observability, evaluation, and guardrails.

• Excellent familiarity with enterprise platforms: Microsoft 365 (including Copilot), Azure/OpenAI, Anthropic Claude, GitHub, Atlassian; exposure to GCP/AWS and knowledge graphs a plus.

• Comfort with experimentation and analytics: A/B testing, usage telemetry, cohort analysis; building dashboards (Power BI/Tableau) and interpreting them.

• Understanding of data privacy, security, and model risk; ability to partner with InfoSec and compliance on technical controls and review processes.

Product and people skills

• Exceptional stakeholder management and crisp communication with executives, technical teams, and front-line employees.

• Strong discovery and synthesis skills: convert research and metrics into clear PRDs, roadmaps, and trade-off decisions.

• Outcome orientation: define measurable goals, prioritize for impact, and say “no” thoughtfully.

• Empathy, curiosity, and credibility to address skepticism, change fatigue, and risk concerns—while inspiring adoption.

Education/Language

• Bachelor’s degree in a relevant field (Computer Science, Engineering, Business, or related). Advanced degree or product certifications are an asset.

• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

• No Canadian work experience required however must be eligible to work in Canada.

Preferred skills

• Owner mindset: you take accountability, anticipate risks, and drive clarity in ambiguity.

• Strategic and hands-on: you can set direction and roll up your sleeves to deliver.

• Systems thinker: you design for safety, scale, and sustainability in a complex environment.

• Customer-obsessed: you advocate for employees’ needs and measure what matters.

#LI-Hybrid

Il s'agit d'un nouveau rôle au sein de notre équipe en plein croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.