WHO WE ARE
LoadUp is a modern junk removal and home services company leveraging proprietary technology to connect consumers with a nationwide network of independently contracted service providers. We pride ourselves on being a customer-centric organization, revolutionizing the way home services are delivered.
LoadUp is a certified Great Place to Work® and has been featured on Inc.’s list of the 5000 Fastest-Growing companies for six consecutive years (2019 - 2025).
OUR CORE BELIEFS
At LoadUp, we exist to glorify God by pursuing excellence in all we do. We look for leaders who embody our values every day:
Right Shell – You are the architect of our agility, ensuring our platform infrastructure is perfectly sized and scalable for nationwide growth.
Action Over Words – You don’t just write roadmaps; you drive execution, shipping the APIs and tools that solve real operational bottlenecks.
Own It – You take full accountability for platform reliability, uptime, and the developer experience.
Live in Truth – You engage in radical candor with engineering and leadership, making the hard trade-offs based on data and technical reality.
ABOUT THE ROLE The Senior Product Manager, Platform, is a strategic, cross-functional leader responsible for the "brain" of LoadUp. You will partner with Engineering, Data, and Operations to build the core capabilities that power our end-to-end experience. From microservices and data pipelines to internal tooling, you ensure our platform is reliable, innovative, and future-proof.
WHAT YOU’LL DO
Roadmap Ownership: Define and manage the platform roadmap, aligning technical priorities with business impact and engineering capacity.
Technical Discovery: Lead research to understand the needs of internal consumers (Ops, CX) and external integrators, translating them into clear product specs.
Build/Buy/Partner: Collaborate with Architecture leads to make high-stakes decisions on scalable solutions and system design.
Sprint Leadership: Serve as the primary stakeholder in sprint planning and grooming, ensuring User Stories provide the perfect context for engineering.
Performance Tracking: Define and monitor key platform metrics, including API adoption, latency, uptime, and developer experience.
Cross-Functional Champion: Represent the platform team in executive reviews and partner discussions, distilling complex tech concepts for all audiences.
WHAT YOU BRING
Experience: 5+ years in Product Management, with at least 2 years specifically focused on platform, infrastructure, or technical products.
Technical Aptitude: Deep understanding of APIs, microservices, and data pipelines. You can talk architecture and trade-offs with engineers without needing to write the code yourself.
Data Fluency: Proficiency with tools like Looker, Amplitude, or Mixpanel to drive data-informed decisions.
Agile Mastery: Expert at writing User Stories and managing roadmaps in a high-speed, growth-oriented environment.
Marketplace Expertise: Experience with on-demand platforms or complex marketplaces is strongly preferred.
WHAT YOU CAN EXPECT
Competitive Compensation – A package that reflects your strategic impact on our core technology.
401(k) with 5% Company Match – We invest in your long-term success.
Comprehensive Benefits – Medical, Dental, Vision, Life, FSA, and HSA options.
Monthly Lifestyle Stipends – Support for the things that make your everyday life better.
Direct Impact – The opportunity to build the foundation of a company disrupting a multi-billion dollar industry.
LoadUp is an equal-opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.
LoadUp connects customers (B2C & B2B) with local service providers for junk haul-away, donation pickup, assembly, and hourly labor. Our tech-powered platform delivers real-time, upfront pricing nationwide making junk removal easy, affordable, and transparent.
We prioritize responsible disposal with donation and recycling programs. No job is too big or small, from furniture to cardboard boxes.
Our Core Beliefs:
At LoadUp, we exist to glorify God by pursuing excellence in all we do, committed to continual improvement, attention to detail, and the highest integrity. We seek individuals who embody these core beliefs every day.
Profit Drives Purpose - Running a profitable business affords us the opportunity to fulfill our professional and personal purpose in life.
Right Shell - We constantly evaluate whether our processes, systems, and people are right-sized for maximum agility.
Own It - Everyone has a stake in the company and, therefore, is responsible for their performance.
Fellowship Matters - There is power and connection in being present in the same physical space.
Live in Truth - We’re committed to winning the right way. Call it like it is. No sugar coating.
Action Over Words - Words are important, but 1,000 words get trumped by 1 intentional action.
Build to Last - We’re building this company to last and withstand the test of time. We play the long game in our decision-making and execution.
Join Our Team
We value motivated individuals who live our core values and want to grow in a supportive, innovative environment. LoadUp offers competitive benefits and a culture of ownership, collaboration, and integrity.
Ready to build your career with a fast-growing company? Check out our openings and join the mission.
Employee Benefits:
Stipends
Medical, Dental, Vision & Life Insurance
Flexible Spending Account
401(k) With 5% Match
Employee Referral Bonuses
Company Outings
Certified Great Place to Work® (2024) and Inc. 5000 Fastest-Growing Private Company (2019-2024).
