DexCare

Senior Product Manager

DexCare  •  Remote  •  3 months ago
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Job Description

Who is DexCare?DexCare optimizes time in healthcare, streamlining patient access, reducing waits, and enhancing overall experiences. Guided by our mission – Nobody waits for care – DexCare addresses tech gaps by aligning supply and demand to modernize healthcare infrastructures for an inclusive ecosystem. We are equally committed to our DEIB mission: Creating an inclusive workplace where diversity drives innovation, equity ensures fairness, and belonging strengthens collaboration, enabling everyone to thrive.  What is DexCare? DexCare, a digital care orchestration platform, streamlines care delivery logistics. It empowers healthcare systems to predict constraints and precisely schedule services, optimizecapacity, and cuts operational costs. Currently serving 57 million patients, including Kaiser Permanente and Providence, DexCare ushers in a new era of digital-care access, ensuring health systems can efficiently track and deliver every hour of capacity for consumer ease. 
For more information, visit www.dexcare.com or follow us on LinkedIn 

About The Role DexCare is looking for a Senior Product Manager to join our team and provide product leadership. You will set the vision for a complex problem space based on deep understanding of user and business needs, as well as industry trends. If you can speak to technical, clinical, and operational audiences and clearly articulate DexCare’s value proposition and solution offerings; and you are looking to partner with customers to understand their business needs and objectives, look no further!  

What You'll Do:

  • Develop and execute the product roadmap in alignment with the company's strategic goals and the unique requirements of healthcare lifecycles
  • Collaborate with teams across departments, including Engineering, Design, Marketing, and Healthcare Operations, to deliver innovative, high-impact products
  • Drive the end-to-end product development process, from ideation to launch, ensuring that products meet the needs of patients, providers, and healthcare facilities
  • Establish, maintain, and lead cross-functional communication and collaboration processes within the organization
  • Act as a liaison between healthcare stakeholders and internal teams to facilitate communication, gather feedback, and drive product improvements
  • Maintain a strong understanding of consumer needs, and market trends to inform product strategies and decision-making

What You'll Bring:

  • 8+ years of product manager experience
  • Experience with healthcare technology
  • Experience with Agile/Scrum product development methodologies
  • Proven experience with consumer technology products for the healthcare industry, with a strong understanding of patient, provider, and facility lifecycles.
  • Experience in establishing product roadmaps and overseeing the successful execution of product strategies.
  • Strong leadership skills to unite cross-functional teams and drive product development initiatives.
  • Excellent communication skills and the ability to tailor messaging to diverse healthcare stakeholders.
  • Ability to think strategically, drive innovation, and lead product initiatives.
DexCare is an Equal Opportunity Employer  All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. DexCare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. DexCare provides reasonable accommodation to all applicants who require such accommodation to apply for the position or to perform the essential functions of the job. 
DexCare

About DexCare

Incubated at Providence, one of the nation’s largest health systems, DexCare is a data-driven intelligence company focused on making access to healthcare better for everyone. DexCare’s core offering is a software platform, provided exclusively to health systems, that orchestrates digital demand and health system capacity across all lines of care. The platform attracts high-value, commercially-insured consumers by providing a highly discoverable, fully-digitized and unified experience while amplifying health systems’ existing EMR, caregiver and brand investments. The uniqueness of DexCare lies within its intelligent navigation and load balancing across providers, settings, modalities and service lines. DexCare’s data-driven engine allocates, flexes and optimizes resources to best meet both consumer demand and health system business goals.

DexCare powers the digital engine of leading health systems across the U.S., including Kaiser Permanente, Houston Methodist, Mass General Brigham and others. DexCare-powered digital experiences attract 30% more new patients, 85% of whom are commercially insured, capture 8x downstream revenue, generate over 20% per patient encounter in cost savings, and deliver net promoter satisfaction greater than 90%.

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Seattle, WA
Year Founded
2021
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