Job Description

InPost has revolutionised e-commerce parcel delivery in Poland and is now one of Europe’s leading OOH e-commerce enablement platforms. Founded in 1999 by Rafał Brzoska, InPost provides delivery services through our network of almost 47,000 Automated Parcel Machines (APMs) and almost 35,000 pick-up drop-off points (PUDO) in nine countries across Europe, as well as to-door courier and fulfilment services to e-commerce merchants. InPost’s lockers provide consumers with a cheaper and more flexible, convenient, environmentally friendly and contactless delivery option.

As a Senior Product Manager you will focus on shaping and owning a new approach on Out of Home Points CRM solution - supporting comprehensive location process from acquisition to Parcel Locker deployment with dedicated tools support.

The Senior Product Manager will structure and optimize the underlying business processes in close collaboration with a dedicated, team-led delivery group. The solution will be built on Microsoft Dynamics, making prior experience with this platform a strong advantage.

Your responsibilities:

• Define and communicate the product vision, goals, and success KPIs in close collaboration with internal stakeholders.
• Own and manage the product backlog, prioritizing features and initiatives based on customer value, business impact, and technical feasibility.
• Work closely with engineering and design teams throughout discovery and delivery to clarify requirements and ensure high-quality execution during sprints.
• Conduct user research and analyze qualitative and quantitative data to validate assumptions and guide product decisions.
• Coordinate go-to-market activities with marketing, customer support, sales, and operations teams.
• Monitor product performance against defined KPIs and continuously iterate based on feedback, insights, and results.
• Facilitate clear cross-functional communication and alignment across teams and leadership.
• Ensure products comply with relevant industry standards, regulations, and internal policies.

Qualifications

Requirements:

• 3-5+ years of relevant professional experience as a Product Manager, preferably in logistics,
• e-commerce, or a related technology-driven industry.
• Proven track record of successfully launching, scaling, and managing digital products end-to-end.
• Bachelor’s degree in Computer Science, Engineering, Design, Information Technology, or a related field.
• Strong understanding of product management principles, tools, and frameworks.
• Hands-on experience with Agile and/or Lean methodologies.
• Solid analytical and problem-solving skills, with experience using data analysis tools to inform decisions.
• Excellent communication and collaboration skills, with the ability to influence cross-functional teams without formal authority.
• Very good command of English (written and spoken).

Nice to have:

• Master’s degree in Business, Engineering Management, UX Design, or a related field.
• Experience working across multiple functions or regions, and/or exposure to leadership roles.
• Relevant professional certifications (e.g., Agile, PMP, UX, Cloud, ITIL).