Job Description
Navan AI is creating a new category in travel: an intelligent, conversational AI concierge that supports travelers across their entire journey. We’re rebuilding the travel booking and management experience from the ground up — personal, proactive, and entirely user-centric
We are looking for a Senior Product Growth specialist to be the engine behind our user acquisition, activation, and retention strategies. Reporting directly to the Head of Product Growth, you will be responsible for the "how"—turning high-level growth visions into scalable product mechanics and experiments.
You are a master of the growth loop. You understand that growth isn't just about "top of funnel" marketing, but about building features that naturally encourage adoption and expansion. You will sit at the center of AI, UX, and Engineering, executing a roadmap that turns casual users into lifelong Navan advocates.
What You’ll Do:
- Experimentation & Optimization: Design and execute high-velocity A/B tests across the user journey. You’ll own the experimentation roadmap to improve conversion rates from landing page to "aha moment."
- Onboarding & Activation: Directly manage the product flows that welcome new users. You will reduce friction in the signup process and ensure our AI concierge demonstrates its value within the first 60 seconds of interaction.
- Retention Loops & Re-engagement: Develop sophisticated, AI-driven lifecycle triggers. You will work with the engineering team to ensure the product "reaches out" to users with the right context at the right time, driving habitual usage.
- Growth Feature Development: Identify and build in-product growth levers, such as referral programs, viral sharing loops, and collaborative travel features that naturally expand our user base.
- Data Analysis & Insights: Deep-dive into product analytics to identify where users are dropping off. You’ll translate complex data into actionable product requirements and technical specs (PRDs).
- Cross-Functional Execution: Act as the connective tissue between Marketing’s acquisition efforts and Product’s core features, ensuring a seamless transition for the user across all touchpoints.
What We’re Looking For:
- 4–7+ years of experience in Product Growth, Growth Engineering, or Product Management with a heavy growth focus.
- A "Full-Stack" Growth Mindset: You are equally comfortable writing a technical PRD, analyzing a SQL query, and critiquing a UI layout.
- Proven Track Record: You have successfully moved the needle on North Star metrics like CAC, LTV, or Activation Rates in a fast-growing B2C or Prosumer SaaS environment.
- AI Fluency: Familiarity with how LLMs and personalization engines can be leveraged to drive user engagement.
- Execution Excellence: You thrive in the "doing." You are known for your ability to ship quickly, learn from failure, and iterate fast.
- Tooling Mastery: Expertise in the modern growth stack (e.g., Amplitude, Mixpanel, Optimizely, or Braze).
Why This Role?
You won't be a cog in a machine; you will be the one building the machine. Working directly with the Head of Product Growth, you will have a front-row seat to the scaling of a category-defining AI company, with the autonomy to own major pieces of the product and the support to take big swings.
