Tesco Insurance and Money Services

Senior Product & Governance Manager

Tesco Insurance and Money Services  •  Edinburgh, GB (Hybrid)  •  1 day ago
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Job Description

General information

Job Title

Senior Product & Governance Manager

Ref #

9693

Location

Edinburgh - 2 South Gyle Crescent, Edinburgh, EH12 9FQ

Department

IMS - Product Team

Business Area

Product

Working time

Full-Time

Date Published

09-11-2026

Serving our customers, communities, and planet a little better every day.

Salary - up to £90,000 (DOE) + annual bonus & benefits

Work Level - 2, Permanent

Location – Edinburgh

Office Attendance – Our hybrid working model gives you the best of both worlds - flexibility to work from home and valuable face-to-face time with colleagues. This role typically requires 2 days per week onsite.

Closing Date - Applications close on 20th November 2026 at 5pm

Why this role?

At Tesco Insurance & Money Services, we offer our customers an in-house credit facility (loan), Premium Finance, which allows them to spread the cost of their Motor and Home Insurance. As Senior Product & Governance Manager you’ll lead our insurance lending product, managing around £0.5 billion of loans, and ensure these products continue to meet customers’ needs, credit risk is well managed and fully comply with all regulatory standards.

You’ll lead our lending strategy, collections and recoveries strategy, customer experience improvements, and governance processes. You’ll work closely with cross functional teams to ensure alignment with business priorities, customer needs, and UK regulatory requirements.

What you’ll be doing

  • Define and deliver long term strategy for Premium Finance. Accountable for the end-to-end product lifecycle, from ideation to working collaboratively with delivery teams to launch, ensuring timely and successful delivery.
  • Define and oversee delivery of supporting credit policies including affordability, collections and recoveries strategies. This includes product pricing, ensuring we balance commercial and customer outcomes to ensure we continue to be a responsible lender.
  • Ensure Premium Finance complies with legal and regulatory requirements and with our internal Credit Risk policies.
  • Ensure Premium Finance continues to deliver good outcomes for customers including fair value, by establishing ongoing monitoring, review of customer journeys and leading annual product reviews.
  • Lead and develop the Premium Finance product team.

What we’re looking for (minimum criteria)

  • Proven experience in leading or managing regulated products, preferably insurance or consumer credit.
  • A solid understanding of regulatory and risk management frameworks, and possesses skills in identifying, assessing, and mitigating risks. Ability to ensure products meet all legal and regulatory obligations.
  • Strong leadership skills with the ability to influence and motivate others. Experience in leading product initiatives and managing teams.
  • Strong analytical and problem-solving abilities. Proficiency in using data to make informed decisions and drive product enhancements.

We welcome applications from everyone. If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we’d still love to hear from you.

And if you have any of these, even better

  • Direct experience managing a similar lending product.

We welcome applications from everyone. If you’re excited about this role but your experience doesn’t align perfectly with every requirement, we’d still love to hear from you.

What’s in it for you

  • A generous pension, with up to 7.5% employer contribution, depending on what you put in.
  • Private Medical Insurance (WL2+) and virtual GP Service for you and your family
  • Performance related annual bonus.
  • 7.2 weeks holiday, with the opportunity to buy more.
  • Colleague Clubcard discount (10-15% + second card to share with someone else).
  • Enhanced parental leave.
  • Opportunities to Save and Buy as you earn.
  • A place to get on - take advantage of our ongoing learning opportunities to help you achieve the job and career you want.

Interviews

As a Disability Confident Employer (Level 2), we’re committed to creating an accessible and supportive environment for all. We offer reasonable adjustments throughout the recruitment process, including interviews, to ensure every candidate has a fair opportunity to succeed.

We also know the importance of balancing work with life’s other commitments. Please talk to us at interview about the flexibility you need, as we’re committed to exploring part time and flexible working opportunities, at every level of the organisation.

Interviews are expected to be held from w/c 23rd November 2026.

Don't miss out. We're assessing applications throughout the recruitment process and may close this opportunity ahead of the closing date if we receive a high volume of applications.

Why Tesco Insurance and Money Services?

Seeing your impact all around you: there's no better feeling.

Lucky for us, we get to feel it all the time. Because whatever our role, we're helping our colleagues and serving our customers, communities and planet a little better every day.

We deal in the personal - from pet insurance for your best friend, and home insurance for peace of mind, to motor insurance for your dream car or travel money for that trip you’ve worked hard for.

Everything we do is about making things better. Not just for others, but for you too. It's why you'll get bags of choice and plenty of development. It's why you'll always be heard and find balance that works for you. It's why you'll feel totally at home in a place where everyone's welcome.

We value our people and diverse teams and believe the variety of backgrounds and experiences make us stronger to achieve our goals.

So, if you want a career where you can do good and feel good, you've found it.

Let's make everyday a little better.

More information

As a Disability Confident Employer (Level 2), We're committed to creating an accessible and supportive environment for all. We offer reasonable adjustments throughout the recruitment process, including interviews, to ensure every candidate has a fair opportunity to succeed.

We also know the importance of balancing work with life's other commitments. Please talk to us at interview about the flexibility you need, as we're committed to exploring part time and flexible working opportunities, at every level of the organisation.

Don't miss out. We're assessing the application throughout the recruitment process and may close this opportunity ahead of the closing date if we receive a high volume of applications. If you're interested in finding out more about what a career at Tesco Insurance Services looks like, click apply to find out more!

Tesco Insurance and Money Services

About Tesco Insurance and Money Services

Our goal is to make insurance more rewarding because little wins make a big difference. We began life in 1997 as Tesco Bank and today have more than 2 million customers across home, travel, pet and car insurance.

Our colleagues serve our customers seven days a week from our main centres in Edinburgh, Glasgow, and Newcastle.

We are the second largest provider of Travel Money and have the third largest ATM network in the UK with more than 3,400 ATMs in over 3,000 Tesco and One Stop stores. Our gift card offering is the largest in the UK (with 35% market share). Launched in Tesco in 2010, more than 10 million Tesco gift cards and 5 million 3rd party gift cards are sold annually.

Industry
Finance & Insurance
Company Size
501-1,000 employees
Headquarters
Unknown
Year Founded
Unknown
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