Senior Product Designer
Sydney | Permanent | 50% office attendance
 

You’rea Senior Product Designer who leads with curiosity,balancesuserneeds and businesspriorities,andbringsastrong craftto help shipproducts users love,fast. 

Do work that matters 
At CommBank,we’retransforming banking to enhance the financial health of our customers and communities. In the role of Senior Product Designer with one ofthe Home Buying Crewsyou’llbe instrumental in craftingcomplex,seamless, accessible, and effective digital experiences for staff and customers,empoweringmore Australians to achieve home ownership and ensure a sustainable and resilient future. 
 

See yourself in our team  
We’re looking for a Senior Product Designer who’sexcited by simplifying complexity and driven to help make exceptional multi-channel customer experiences. 

You are someone who thrives working end-to-end — from discoveryandresearch to UX/UI design and delivery— and will join our collaborativedesign andproduct teams 

You’llpartner closely with ProductLeads, Engineers, and Business SMEs in an agile environment to deeply understand customer needs, translate insights into elegant, scalable solutions, and drive outcomes that deliver real customer and business value.You’llbalance strategic thinking with stronghands-on design execution, andyou’llbe a key enablerin shaping the product and staff and customer experience.  
 

Key Responsibilities 

• Lead end-to-end design for mission-critical initiatives 

• Rapidly uncover problems and iterate toward validated, high-quality solutions. 

• Partner with Product and Engineering to deliver measurable outcomes. 

• Design intuitive, efficient workflows for staff users. 

• Plan andfacilitateuser research, testing, and insight synthesis. 

• Translate complex business and system requirements into clear experiences. 

• Use and evolve the design system for scalable, accessible delivery. 

• Collaborate with engineers using AI-enabled tooling. 

• Facilitate workshops and alignment sessions to drive clarity and momentum. 
   

WhatYou’llBring 

• Extensive experience designing digital/staff products end-to-end in cross-functional product teams. 

• Proven ability to lead discovery and delivery activities with customers, product, and engineering stakeholders. 

• Deep understanding of human-centred design methodologies and how to apply and execute them pragmatically in a fast-paced agile environment. 

• Excellent interaction and UI design skills, with an eye for detail and craft. 

• Experience designing for complex systems, services, or platforms, not just isolated features. 

• Strong understanding of the principles and interaction modelsrequiredto design responsible, and scalable AI powered experiences 

• Strong collaboration and communication skills —you’reas comfortable sketching ideas on a whiteboard with engineers as you are presenting strategic concepts to executives. 

• Proficiencywith modern design tools (e.g., Figma, Adobe Creative Suite) and a basic understanding of front-end technologies (HTML, CSS, components, design tokens). 

• Comfortable navigating ambiguity and complexity, balancing user needs with business goals. 

• Experience with metrics-driven product development (e.g., running experiments, A/B testing, usage funnels data). 

• Passion for mentoring others and uplifting the broader design craft in the organisation. 

• A portfolio thatshowcasesend-to-end product design thinking, craft, and measurable impact. 
   

Why Join Us 

• Lead a transformation with significant organisational impact. 

• Work with modern design systems and AI-enabled engineering practices. 

• Operate with autonomy and ownership in an empowered squad. 

• Help elevate design maturity and cross-functional ways of working. 

• Join a collaborative, customer-first culture focused on outcomes. 

• Shape new ways of designing during a significant platform transformation. 

• Be part of a large & growing product design practice with access to coaching and development opportunities