Job Description

Ready for a challenge?

Then Just Eat Takeaway.com might be the place for you. We’re a leading global online delivery platform, and our vision is to empower everyday convenience.

Whether it’s a Friday-night feast, a post-gym poke bowl, or grabbing some groceries, our tech platform connects tens of millions of customers with hundreds of thousands of restaurant, grocery and convenience partners across the globe.

About this role

As a Senior Product Designer within the Customer pillar, you'll be part of the UX team looking after the apps and websites our customers use to order their food globally.

You’ll work with an empowered cross functional team that prioritises using research and data to help understand the problem space, before moving through the design process to deliver engaging and user-friendly solutions.

We want to discover what our users will love as soon as we can. We like to explore user problems in-depth and we like to speak with users regularly, to explore what we are working on and help us understand their needs.

You'll be part of a passionate UX team of 80+ UX designers, UI designers, product designers, service designers, researchers and writers across 7 countries.

Location: Hybrid- 3 days a week from our London or Bristol office & 2 days working from home

Reporting to: Lead Product Designer

These are some of the key components to the position:

• Innovative solutions - The Senior Product Designer focuses on key user problems and comes up with innovative & creative solutions while empowering consumers to love their takeaway experience. You own every aspect of the product’s design, from solving the core user problem, designing creative and pixel perfect UI to shipping a well-tested product.
• Create prototypes - The Senior Product Designer works across the entire product lifecycle from concept to delivery and will create documentation, wireframes, prototypes and pixel perfect UI. The Senior Product Designer creates hi- and lo-fi prototypes that can be validated with users, and is able to communicate the detail of these interactions to developers
• Research - The Senior Product Designer conducts research and usability studies in conjunction with UX researchers.
• Data-driven - The Senior Product Designer uses qualitative and quantitative data to influence their work. In conjunction with the Product Manager you will measure and monitor performance of the products you work on
• Communicate - The Senior Product Designer transparently communicates on their progress and discusses ideas with their cross-functional team. You can present well both within the Design team and to non-creative stakeholders.
• Teamwork - The Senior Product Designer takes a collaborative approach and fosters strong working relationships with their team, and with people in the wider JE team.

What will you bring to the team?

• Experience in an end-to-end product design role with varied processes and frameworks to deliver successful UX&D work as an individual contributor and part of a larger team of designers.
• Experience in designing and shipping consumer products or products for businesses.
• Excellent design skills (layout, typography, colour), high fidelity prototyping skills (Figma, Principle, Framer etc.) and experience designing UIs for mobile app platforms (iOS/Android) and responsive web.
• Experience working with and contributing to design systems and component libraries.
• Experience with workshop facilitation and design sprints.
• Some experience of coaching or mentoring fellow designers.
• Will have strong business acumen and be able to contribute to their direct project domains.
• Extensive experience collaborating with senior stakeholders from Product and Technology departments. Comfortable presenting to larger audiences and senior stakeholders.
• Complex animation skills and ability to use tools like After Effects are also beneficial.

At JET, this is how we play

Our teams forge connections internally and work with some of the best-known brands on the planet, giving us truly international impact in a dynamic environment.

Being the best at what we do isn’t just about delivering on our strategy. It's a competition for something incredibly valuable – our customers' choice. Every time a customer decides where to order, they're picking a side.

At the heart of the JET Customer League are our values and behaviours. They guide every interaction, every decision, every innovation. These are the actions we need to perform consistently and brilliantly, to surpass the competition and earn our customers’ loyalty, again and again.

Fun, fast-paced and supportive, the JET culture is about movement, growth, helping one another to succeed and celebrating wins. By truly living our values and embodying our behaviours, we’re building a customer-first culture which enables us to stay one step ahead of the competition.

Inclusion, Diversity & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Just Eat Takeaway.com. We’re committed to creating an inclusive culture, encouraging diversity of people and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.

What else is cooking?

Want to know more about our JETers, culture or company? Have a look at our career site where you can find people's stories, blogs, podcasts and more JET morsels.

Are you ready to take your seat? Apply now!