Job Description

About the Role

What You'll Do

• Lead the design of key parts of the member experience: marketing site, signup and onboarding, member portal, in-product flows.
• Partner with product managers, engineers, and clinical SMEs to translate complex care workflows into intuitive user experiences.
• Conduct user research where it matters and bring evidence to design decisions.
• Facilitate design workshops and alignment sessions to drive product strategy and scope definition.
• Build and maintain the components and patterns that scale across the member experience – and contribute to our Design System
• Run design reviews. Give and receive feedback that makes the work stronger.
• Partner with brand and marketing on the consumer expression of Fabric across acquisition channels.

Why You Might Be a Good Fit

• You have product design experience with shipped consumer-facing work.
• You have strong product thinking. You do not just make things look right, you make them work right.
• You are comfortable with ambiguity. You can move from problem to wireframe to prototype to ship.
• You don’t wait for requirements; you actively shape them through collaborative planning.
• You are curious about healthcare and willing to learn the domain deeply.
• You have strong craft in Figma and a portfolio that shows your range across both flows and visual quality.
• You use AI tools as a natural part of your design process – whether that is Figma Make, Claude, or other tools that help you move faster and think more broadly.
• You can present work to engineers, PMs, and executives and adapt your communication to each audience.

This Might Not Be The Right Fit If...

• You are a pure visual designer or pure brand designer. This role requires product design depth.
• You need a tightly scoped brief. You will be defining problems, not just executing on them.
• You are operating at a Staff, Lead or more senior role. You will be miscast at this level and comp band.
• You are seeking organizational leadership or management with no IC execution and ownership.

Your Qualifications

• 5+ years of product design experience with shipped consumer-facing work.
• Strong portfolio demonstrating end-to-end product design: flows, components, interactions, and visual quality.
• Hands-on experience contributing to a design system, building and maintaining components, documenting patterns, and thinking about scale.
• Mastery of Figma and modern design tooling, including AI-powered features.
• Comfort using AI tools such as Figma Make and Claude to accelerate idetaion, prototyping, and documentation.
• Strong communicator who can present work to engineers, PMs, and executives.
• Conducts user research independently (e.g., interviews, usability tests, and concept validation), and uses findings to drive design decisions.

Bonus Points

• Healthcare, fintech, or other regulated consumer experience.
• Mobile design depth (iOS / Android patterns).
• Design system contribution or ownership.
• Front-end implementation familiarity, including using AI coding tools to prototype in code.
• Brand and marketing design experience.

The national pay range for this role is $110,000.00 – $130,000.00 per year. Actual compensation will be determined by factors such as the candidate's geographic market, experience, skills, and qualifications. Certain roles may also be eligible for additional compensation, including a comprehensive benefits package such as medical, dental, vision, unlimited PTO, and a 401(k) plan, stock options and bonuses. If your compensation requirement is greater than our posted range, please still consider applying; a determination can be made based on unique qualifications. Expected compensation ranges for this role may change over time.