dentsu

Senior Product Designer

dentsu  •  Lisbon, PT (Hybrid)  •  3 hours ago
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Job Description

We Dream. We Do. We Deliver.

At Merkle, a dentsu company, we power the experience economy. Whetherwe’rebuilding the next greatapp, running CRM at scale for global brands, delivering technology architectures that support millions ofusers, or providing world-class data, identity, and insights solutions,it’sall in the name of craftingexperiences that set brands apart from the competition. Backed bydentsu'slegacy of innovation andcreativity originating in Japan,we’vespent over 35 years helping brands build loyalty, drive growth, andconnect meaningfully with their audiences.

We’vebeen named a global “Leader” by top industry analyst firms in categories as wide-ranging as digitaltransformation and commerce, experience design,engineeringand technology integration, digitalmarketing, data science,CRM andloyalty, and customer data management.

Why choose Merkle?

Innovation at Our Core:As part of dentsu’sglobal network, Merkle pushes the boundaries of customerexperience, integrating creativity, technology, and data to drive real-world impact. For over 35 years,we’vebeen innovating to meet the changing needs of our clients.

Global Reach with Local Expertise:With over16,000 employeesacross 30+ countries, and part of a70,000employeesnetwork at dentsu, Merkle blends global insights with a deep understanding of localmarkets to deliver personalized, effective solutions.

Collaborative Culture:At Merkle, your ideas and contributions truly matter.You’lljoin a team that fostersinnovation, collaboration, and creative problem-solving. Together, we work on impactful internationalprojects, making meaningful connections every step of the way.

Responsibilities:

  • Own end-to-end design of multi-surface campaigns and content experiences across email, web, and app; define reusable interaction patterns within the client's component library.
  • Plan and synthesize research (evaluate/generate/explore) with Researchers to inform decisions and roadmaps for the Global Traveler and Modern Saudi Traveler audiences.
  • Translate campaign briefs and insight into surface-specific concepts and prioritized work; right-size copy and layout for each surface, adapting — never copy-pasting — a single idea across email, web, and app.
  • Work within and extend design system and Adobe Experience Manager component library; document component choices, variants, layout settings, states, and motion so AEM authors and developers can build without further design input.
  • Lead product ideation sessions and cross-functional problem-definition workshops.
  • Create holistic experience maps and campaign vision to keep email, web, and app coherent and aligned on a single north star and phased delivery.
  • Influence senior stakeholders with clear rationale linking user value, feasibility, and commercial impact.
  • Apply client's brand voice — Human, Obsessed, Unconventional — across surfaces, shaping subject lines, CTAs, push-notification text, and microcopy as design decisions, in US English and within strict component character limits.
  • Deliver handoff-ready design with correct component and variant choices, precise crop ratios, and responsive breakpoints, plus annotations that explain decisions rather than merely describe them.

Qualifications

  • 4–6 years’ experience leading end-to-end product design across multiple releases, ideally for premium consumer brands spanning web, mobile, and email/campaign work.
  • Advanced proficiency in Figma (variables/advanced prototyping) and experimentation methods.
  • Strong system/governance documentation; experience designing within established design systems and component-based authoring environments (e.g. Adobe Experience Manager / Universal Editor).
  • Demonstrated facilitation and stakeholder management across disciplines.
  • Proficiency in accessibility, inclusive design, and cultural/market nuance; comfort designing for Middle East and global audiences in US.
  • Fluent English.
  • Strong foundation in interaction design, with hands‑on experience in prototyping and human‑centered design principles
  • Ability to work in a fast-paced environment, managing multiple projects, and deadlines simultaneously.
  • Strong portfolio showcasing your UX and UI expertise across web, mobile, and email/campaign work.
  • Sharp editorial sensibility: able to right-size copy per surface, respect a defined brand voice and component character limits, and show clear evidence of editing.

Key Attributes

  • Systems thinker who simplifies complexity and scales quality.
  • Persuasive storyteller; synthesizes data/insight into compelling direction.
  • Calm, inclusive leader; builds feedback culture and psychological safety.
  • Outcome‑focused; links design to OKRs/KPIs and commercial goals.
  • Proactively mitigates risk and unblocks teams.
  • Craft-led and detail-obsessed; treats production-readiness and brand consistency as part of the design, not an afterthought.

*Work visa sponsorship is not available.For local documentation (NIF, NISS), please consult Portuguese authorities.

Additional Information

Benefits andperks

🌴25 vacation days

🤝Enjoy 2additionalvolunteering days to support your passion project

💖Mental Health: Benefit from 3 extra wellness days on top of your vacation days and a Mental HealthFirst Aider and EmployeeAssisstanceprogram to support your well-being

🏥Health insurance (also possible for family members)

💻Cutting Edge Technology & Latest IT tools

🏢Software-house environment

Agile and Flexible working hours

🌍 Hybridworking:we combine flexibility with in-person collaboration, with an expectation of 1 day per week/ 4 days per month in the office

✈️Digital nomad policy

🚀Focus on career development

🎓Full access to Dentsu Academy, our global online learning platform

🍻Beers, foosball, and ping-pong! #workhardplayhard

🥐Free breakfast every secondWednesdayof the month

🛍️Employee discounts

🎉Team & Company events

💸Referral bonus program

*At dentsu, Diversity, Equity, and Inclusion (DEI) is central to our vision: "To be at the forefront of people-centered transformations that shape society."

We cherish the unique talents and perspectives of all individuals, welcoming applicants regardless of gender, gender identity, nationality, religion, ethnicity, cultural background, sexual orientation, age, physical or mental ability. By embracing diverse perspectives, we create meaningful change and sustainable growth for our people, clients, and society. Our hiring decisions are guided by qualifications and role-specific requirements, ensuring a workplacefreefrom discrimination and harassment.

#LI-Hybrid #LI-MERKLE

Location:

Lisbon

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

dentsu

About dentsu

We are dentsu. We team together to help brands predict and plan for disruptive future opportunities and create new paths to growth in the sustainable economy. We know people better than anyone else and we use those insights to connect brand, content, commerce and experience, underpinned by modern creativity. We are the network designed for what’s next.

Industry
Marketing & Advertising
Company Size
10,000+ employees
Headquarters
Tokyo, JP
Year Founded
Unknown
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