Job Description

Our story

Coviu is a catalyst for life-changing online care anywhere.

Incubated at CSIRO and one of Australia’s fastest growing technology companies, Coviu is a leading virtual care platform that is beautifully designed, intuitive, and purpose-built for healthcare.

We work with a range of healthcare providers and sectors, including doctors, allied health professionals, aged care providers and more - making it easier to deliver higher quality, more engaging virtual care.

We’re proud to be the Australian Government’s provider of choice for virtual care. Now, thanks to our users, we’re one of Australia’s fastest growing technology companies with over 9 million+ consultations delivered globally by over 90,000 health practitioners!

Having completed our Series A capital raise led by EVP, the Impact Investment Group's Giant Leap Fund, and Main Sequence Ventures, we’re continuing to change the landscape of health as people know it and are passionate about breaking down the barrier of distance and enabling fair and equitable access to healthcare for everyone.

The Role

We’re looking for a Senior Product Designer who combines strong product thinking with deep UX expertise to deliver high-impact, customer-centric experiences - fast.

You’ll help shape Coviu’s platform, working across squads to solve complex problems, experiment quickly, and ship quality solutions that improve workflows for practice managers, clinicians, and patients.

This role suits someone who thrives in fast-moving environments, is comfortable with ambiguity, and is excited to leverage AI to improve both product and design workflows.

In this role, you will:

• Lead design across multiple product squads, driving a cohesive end-to-end experience across user journeys, interaction patterns, and design decisions.
• Work closely with product managers and engineers to deeply understand customer problems, shaping solutions that deliver real, measurable outcomes.
• Translate complex user needs into simple, intuitive, and scalable experiences that are shipped and actively used by customers.
• Create user flows, wireframes, and high-fidelity designs, and validate them through continuous user research, usability testing, and rapid iteration.
• Take ownership of the full design lifecycle - from discovery and research through to prototyping, validation, and delivery.
• Operate with a strong bias for action: rapidly explore multiple directions, prototype, test, and iterate to deliver value quickly.
• Proactively engage with customers to generate insights that inform product direction—not just validate decisions.
• Collaborate closely with engineers to refine solutions, balancing design quality with technical feasibility and speed of delivery.
• Identify and integrate opportunities to leverage AI in both product experiences and design workflows to improve quality and velocity.
• Communicate your design thinking clearly, influencing stakeholders and ensuring teams stay focused on the highest-impact problems.
• Contribute to and evolve the design system, creating reusable patterns and components that enable consistency and scalability across teams.
• Champion strong UX principles and elevate design quality across the product and wider organisation.
• Support and enable other team members by sharing best practices, guidance, and design thinking.
• Undertake other duties and responsibilities as required.

Desirable Experience and Skills:

• Proven experience as a Senior Product Designer in a SaaS or technology environment. Experience working in healthcare or regulated industries is advantageous
• Strong portfolio demonstrating end-to-end UX thinking and shipped product outcomes
• Track record of working across multiple teams or squads in fast-paced environments
• Proficiency with design tools such as Figma (or similar)
• Exceptional UX judgment: able to simplify complex workflows into intuitive experiences
• Strong problem-framing skills and ability to explore multiple solution paths
• Comfortable balancing user needs, business goals and technical constraints to drive product outcomes
• Experience working with or designing AI-powered features or tools
• Curiosity and hands-on experience using AI to improve design workflows and outcomes
• Enjoys speaking directly with users and uncovering real-world problems
• Experience running research, testing and validation independently
• Strong belief in evidence-based design and continuous learning
• Bias for velocity and iteration over perfection
• Comfortable with ambiguity and changing priorities
• Highly collaborative and effective communicator
• Strong ownership mindset with a focus on delivering outcomes, not just design artefacts

Why work at Coviu?

We’re building the future of healthcare - enabling care from anywhere.

At Coviu, you’ll join a high-performing, collaborative team solving real problems that matter. We move fast, take ownership, and focus on delivering meaningful outcomes for our customers.

What you can expect:

• Remote-first, flexible work environment
• High-trust culture with open communication
• A team that values speed, ownership, and impact
• Generous work-from-home setup support
• The opportunity to shape the future of digital health

Meet the team: https://youtu.be/F7IijQ2A0UU

We’re committed to building a diverse and inclusive workplace where different perspectives are valued and everyone feels they belong.

Join us

If you’re excited to make a real impact in healthcare, we’d love to hear from you.

No agencies please - we’ll reach out if needed.