Job Description

GET TO KNOW US

At Brown Thomas Arnotts, we are Reinventing Retail. Our purpose is to enrich our customer’s lives, which we achieve by living our values – Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. We are one business with two iconic brands, bringing exciting experience to life through our digital and physical destinations. Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

KNOW THE ROLE

We are seeking a highly organised & self-motivated individual to join the Enrichment Team as Senior Product Content Coordinator on a maternity cover contract. In this role, you will be responsible for leading the Fashion & Beauty divisions, working collaboratively with cross-functional teams to ensure the timely, accurate, & efficient upload, publication, & ongoing management of product content across the Brown Thomas and Arnotts websites.

In this role, you will also provide line management for two direct reports, and play a key role in driving operational efficiency, maintaining high standards of product data quality, & contributing to the successful execution of business strategy across your areas of responsibility.

Key Responsibilities

• Report to the Product Content Manager, supporting the delivery of departmental objectives and business priorities
• Work closely with Buying & Merchandising teams to track new product launches & ensure an efficient & successful journey from product creation to website publication
• Take ownership of product enrichment activities across the assigned divisions, ensuring products are published accurately, consistently, & within agreed timeframes
• Manage communication with supplier brands to obtain product imagery, copy, & legislation content required for publication
• Oversee the efficient management & tracking of product data throughout the enrichment process, ensuring visibility & accountability across all stages
• Manage congruency reporting & communicate findings to relevant stakeholders, ensuring data accuracy & consistency across systems
• Ensure accuracy of product categorisation, attributes, refinements, & product detail.
• Oversee the upload, processing, quality assurance, & publication of product imagery & copy, ensuring all assets meet company specifications & brand standards
• Coordinate the successful delivery of seasonal launches & key trading initiatives
• Monitor & drive performance against Speed to Site targets, identifying & addressing any risks to delivery
• Stay informed of product legislation requirements & deliver essential details to site in line with product type

• Prioritise urgent & high-profile product uploads, ensuring clear communication & effective management of priority workflows

KNOW WHAT WE'RE LOOKING FOR

• Highly organised, with the ability to manage multiple priorities effectively
• Exceptional attention to detail & commitment to accuracy
• Demonstrates a proactive approach to process enhancement & continuous improvemen
• Proficient in eCommerce database platforms, Microsoft Excel, and Adobe Photoshop
• Strong reporting & data management skills
• Strong interpersonal & communication skills
• Self-motivated, using initiative & sound judgement to resolve issues Excellent written & verbal communication skills
• Strong problem-solving skills and the ability to make informed decisions
• Basic understanding of merchandising principles & search optimization

KNOW WHAT'S IN IT FOR YOU

We believe that every team member should have the opportunity to curate a meaningful career that enhances professional and personal development. That is why we foster a culture of belonging and inclusiveness where your voice is valuable. A great customer experience starts with a great people experience, and we’re proud to have been recognised by multiple industry bodies for our progressive workplace culture.

As a Brown Thomas Arnotts team member, you will benefit from

• Competitive Salary
• Contributory Pension Scheme
• Competitive annual leave entitlement
• Team Member discount across the world’s most iconic brands
• Recognition Days for Volunteering & Wellbeing
• Wellbeing Initiatives
• Extensive Learning & Development Offerings
• Leading Talent Programmes
• Flexible Working Model
• Additional Benefits

Vision Purpose and Values

Champion the Brown Thomas Arnotts Vision of Reinventing Retail and our Purpose of enriching our customers’ lives by actively embedding them in all aspects of the role. Enrich the experience of both internal and external customers by consistently demonstrating our core values: Going Above and Beyond, Driving Creativity and Innovation, and Doing the Right Thing. Lead with integrity, support a culture of excellence, and ensure these principles are reflected in day-to-day decisions, collaboration, service delivery, and results.

We aim to ensure the candidate experience is accessible to all and every new team member who joins Brown Thomas Arnotts can expect to become part of a progressive community where different backgrounds, views & personalities aren’t just welcomed – they’re positively nurtured. After all, we want you to bring your whole self to work. Please contact us at careers@brownthomas.ietorequest accommodation.