Job Description

Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As Sr. Product Associate within GROW, you will contribute to the development of employee-facing product offerings in the talent & performance space by translating customer needs into high-quality, scalable product capabilities. You will act as a voice of the customer for your product area, partnering with design, engineering, data, and operations to deliver measurable improvements to user experience and business outcomes. This role supports product strategy and vision at the portfolio level while managing execution for a defined set of features, workflows, or product modules across the product life cycle.
Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience

• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers

• Maintains and develops a product backlog for assigned features/areas that supports the strategic roadmap.
• Writes requirements, epics and user stories for assigned features/areas
• Tracks key success metrics for assigned products or features; contributes to establishing KPIs and optimizing based on user feedback and data analysis
• Participates in discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Supports release management and testing lifecycles for feature team/s
• Assists in addressing defects/production issues and reporting requirements
• Participates in Agile routines and applies best practices

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Experience in product life cycle activities including discovery and requirements definition
• Solid knowledge of product development life cycle, design, and data analytics
• Strong communication and presentation skills; ability to collaborate with diverse audiences
• Familiarity with launching or supporting product launches
• Proven ability to work collaboratively with technical teams

Preferred qualifications, capabilities, and skills

• Understanding of AI concepts, machine learning models, and relevant tools
• Prior experience working in a highly matrixed, complex organization
• Knowledge of Oracle HCM (Human Capital Management) and Service Now a plus
• Knowledge of data governance, consent management and regulatory standards a plus
• Understanding of talent planning, employee profile data, skills taxonomy and AI-powered talent solutions a plus
  

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans