Job Description

As a Senior Product Associate in the Employee Documents and Verifications Product team, you will own and contribute to the end-to-end product lifecycle for employee data and document solutions that enhance employee experience, enable secure self-service, and improve operational efficiency. You will shape product strategy, drive discovery, define outcome-based priorities, and partner with engineering, operations, and functional leaders to deliver scalable, resilient, high-quality capabilities in a complex global environment. Your work will support process simplification, automation, risk reduction, and data accuracy and security across core employee workflows.

Job Responsibilities

• Define and execute product vision and strategy aligned with business goals, stakeholder needs, and compliance requirements.
• Own the full product lifecycle from discovery through launch and continuous improvement.
• Manage and prioritize the product backlog, balancing value, deadlines, UX, risk, and reliability.
• Lead discovery and stakeholder engagement to identify needs and translate them into scalable roadmap solutions.
• Collaborate with engineering, operations, compliance, and business partners to deliver features across regions.
• Drive process simplification and automation to reduce manual effort and operational risk while enabling self-service.
• Support platform integrations and workflow automation, including testing, validation, and production readiness.
• Ensure strong data quality, security, and controls, with clear ownership of standards and outcomes.
• Define and track product success metrics and deliver insights to guide decision-making.
• Lead change management and adoption through training, communications, and stakeholder engagement.
• Communicate effectively with senior leadership, providing clear updates, roadmaps, and recommendations while leading cross-functional teams in an agile environment.

Required Qualifications, Capabilities, and Skills

• 3+ years of experience (or equivalent expertise) in product management or a relevant domain area.
• Demonstrated ability to lead product lifecycle activities across discovery, ideation, strategic development, requirements definition, and value management.
• Excellent communication, stakeholder management, and influencing skills; ability to manage multiple priorities and cross-functional teams.
• Strong analytical and problem-solving skills with a focus on data accuracy, security, and operational excellence.
• Strong leadership and project management skills, with the ability to manage multiple priorities.
• Experience working in agile teams and applying agile methodologies to deliver results.

Preferred Qualifications, Capabilities, and Skills

• Experience working in a highly matrixed, global organization with cross-regional coordination
• Familiarity working with regulatory or compliance-driven products and operational controls

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans